Omtaler (463)
Raffiner
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Etter vurdering
The whole shipping process has been and continues to be a learning experience for us! The support we've received from ASR has been nothing but phenomenal. Molly has been great not only as a problem solver (due to user error) but also as an educator, providing us with detailed instructions and recordings. We highly recommend this app to manage shipping.
Descriptive and responsive Customer Service. The app does a great job of covering shipping variables outside of the Shopify Scope. Tiered pricing and affordable price points.
Not only is the app a wonderful tool for us but the team at ASR are always available to help and give great tips and advice plus fix any of my processes I have set up incorrectly! Highly recommend.
Had a big problem for years having our shipping grates all over the map with crazy prices having to refund customers shipping fees to what they actually cost, as we do not inflate the price. Customer pays what we would pay. Then we discovered ASR - Advanced Shipping Rules. They solved our problem overnight ! Had 1 hiccup then spoke to support and within hours IT WAS FIXED! Great support, Thank you ASR!
Suzanne
Nitro Pinball Corp
I've been using the app now for a while for our store and its a great solution for setting up multiple shipping options. The rules are easy to setup and very flexible based on a multitude of fields so you can always find the right way to calculate shipping.
In addition the support is great as shipping is sometimes complex due to the multi-market nature of ecommerce.
App works really well and simplifies what is normally a very complicated process of loading different shipping rates for different zones, particularly with unique products of different weights and sizes. Support is exceptional, particularly Molly who was super quick to respond and worked out the issue straight away. Would highly recommend.
Beyond excellent customer service. app works great and whenever we have an issue (always our error getting things set up correctly) we get immediate customer service to troubleshoot.
Molly on the Customer Service Team will go above and beyond to provide support. The app is simple and easy to use but able to provide a lot of flexibility with shipping options that wouldn't be available otherwise.
Great app, has really unlocked a ton for us to actually have control of our shipping. Team is awesome with excellent support!
Hard to configure, but the support team is here for us, and they have a secret weapon: a team of tech-savvy squirrels ready to assist with their acorn-nimble coding skills! ️