Recenzje (467)
Zawęź
-
Według oceny
Brian was very helpful in explaining how the app works and how to set it up with all my different products and suppliers.
OMG!! I LOVE BRIAN!!!
I was at that point of total frustration after searching apps and toying with code, I just couldn't seem to find the solution I needed. By the time I called Brian at Advanced Shipping I was crabby and feeling defeated. Brian was patient while getting me to clearly define my quandary.
While so far, I'm a big Shopify fan, the shipping module is so painfully weak. I have a shipping fulfillment program which plugged in easy enough, but my issue came before the completed sale. I needed very specific rules in relation to shipping charges. Brian not only devised the perfect solution completely filling my needs, he stayed on the phone with my and completely set up my shipping module until it worked exactly as needed. What he did with me in about an hour saved me countless hours of additional frustration and struggle.'
I LOVE YOU BRIAN! YOU'RE MY HERO!!.
I really needed help on the most important component to launching my store, SHIPPING. When I initially left my message, I did not expect a speedy response. I was relieved and surprised with the promptness of the callback and a voice on the other end saying "I am going to walk you through the process". Not only that but he inquired of the types of items I would be selling to make sure I assigned them to the right categories, the items I ship and those I drop ship using a separate vendor. I got off the phone ready to launch and fully understood what I needed to do when adding products in the future. He even gave me a few tips on the customer's expectation when shipping and his direct contact information. Two words: Thanks Brian! I give him a FIVE! Felicia www.inspiredbyhim.com
Fantastic customer service. Brian has been very quick to get back to me each time with my queries and solved my problems. This was also the only app that I could find that allowed me to do what I needed, and for a reasonable cost. I needed to create different rules for different areas, and the rules also vary by product.
This app sorted out our shipping rates perfectly so we're not loosing money anymore. We use 2 different drop-shippers and this is the perfect app to get your shipping rates dialed. The customer service is AMAZING. Bryan walked me through step by step to get everything set up & has further helped with other questions we've had. Highly recommend!
Great assistance when setting it up and I think the app will fit my shipping needs. Unfortunately, Shopify's own shipping solution isn't well suited if you're using customized packages for different variants of your products. ASR could solve that problem!
This app will now be able to take care of so many previous shipping frustrations! I am very pleased to have found the Advanced Shipping Rules App. And Molly is simply FANTASTIC in her customer support and PATIENCE....hard to find someone this people-oriented with this much knowledge and inter-personal skills! Molly, THANK YOU so much!
Customer service is amazing!! They are always available and willing to walk through every step of troubleshooting with you. 2 Thumbs Up!!
Ho usato questa app per configurare delle regole di spedizione avanzate ed ho finalmente trovato la soluzione. Il supporto è stato incredibile
Our app, for the first time in over a year, experienced a brief amount of downtime. We addressed the issue and the app is now running properly. Like any platform there is going to be very rare unexpected downtime, even Shopify itself has downtime from time to time. We are implementing a reporting tool that will continue to improve our response time in the future.