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The support you get with this app is amazing. Molly was assigned to me for numerous confusions I had in setting up my shipping/delivery/pickup and she was beyond knowledgeable, articulate, patient and helpful. She took a total disaster and fixed everything for me in a matter of minutes. Always responsive and super helpful. And to boot, this app literally can do anything you need it to do. It's all a matter of how the rules are written for each category, but their support is amazing. THANK YOU MOLLY!!!!
I'd give this app 10 stars if I could. You won't find customer service better than here. Brian has been there for us since the beginning and has continued to provide best in class customer service. This app allows us to fully customize and control the shipping experience for our customers. We have an ecommerce and wholesale platform. ASR made what would've been a headache... smooth sailing and stress-free.
Stop looking. You've found the shipping app you need.
IF YOU NEED SHIPPING RULES JUST INSTALL THIS APP. RIGHT NOW. SERIOUSLY. I have been working with this app from last year and I just had one single problem, and when we tell them, their customer support did not only solve it ASAP, they also EXCEL at it as I have never seen before, the app is excellent at everything it does and the team behind it is really happy to help you. Please take this app as your first option if you are needing shipping rules, once again, serously. 10/10
GREAT customer service and the app lets us do exactly what we need it to. We wanted a certain shipping rate to appear for a specific product group and we got it set up! Thanks so much!
For a small shop I have pretty complicated shipping requirements (shipping by weight, specific products for local delivery AND other specific products for nationwide delivery). Their app as helped me create a solution for each of these scenarios and their customer service (Molly!) has been fast and responsive and super helpful to solving problems and making it work for me. I would recommend this to any small shop who needs additional help with weird shipping rules. It's worth the $29 a month.
Great app, many advanced features, and amazing support. We used it to rename shipping methods of FedEx and to block products from being shipped outside of the US. Thanks, Jay for all your help!
App used for many of our products Assistance is Prompt, Knowledgeable & clear directions to rectify
Molly from Customer Support is amazing. She's quick and clear, helped me solve an urgent shipping issue. Highly recommend the app given Molly's support.
The developer is accessible and responsive. He helped me set up some special rules for shipping. I sell perishable goods and merchandise. I highly recommend this app for folks who have various shipping needs and need to customize how they ship different groups of products.
Update: I had to reach out to Brian when I was having an issue with shipping rates and he was very responsive, thorough, and knowledgeable, and helped solve our issue quickly
This is an amazingly easy to use and important app to solve a very annoying problem of Shopify's! Molly is wonderful and so helpful.