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Great app for shipping different types products together, where you need certain rules applied to reliably automate combining products with different shipping rates sizes etc... Great customer support in terms of getting setup and making adjustments in the future.
I have been using this app for many years now and probably is the best out there for your shipping settings - it does exactly what it is described. The different tiers for pricing are just right. Also, support is estellar. I have been helped a couple of times and they are great. Molly, thank you!!! Highly recommended!
This app has been fantastic for fine-tuning our shipping logistics. It has everything we need and more to set very specific conditions for shipping costs based on what is purchased. The customer service has also been fantastic when I was unsure about a few things - I got help very quickly and had my questions answered.
OMG! The solution to dimensional shipping and multiple package shortcomings of Shopify. I have been able to increase my shipping revenue dramatically and charge appropriately.
Molly from Customer Support is amazing. She's quick and clear, helped me solve an urgent shipping issue. Highly recommend the app given Molly's support.
I'm laughing at the previous review saying "OMG I LOVE BRIAN!!" -- because honestly, I'm feeling the same LOL. First of all, this app is EXACTLY what I, and clearly many others have needed due to Shopify lacking in some shipping areas. It was the perfect solution to my many drop shipping account issues, and I couldn't be happier. Now, why do we love Brian? Haha, because he's not "customer service". He is HANDS ON with his app and will go above and beyond to make sure you are satisfied. After realizing my account needed more than just normal tweaking, he grabbed my number and called me right away last night to help. We stayed on the phone for a bit and he fixed my issue and then went even further to explain some things and make sure the app was working perfectly for what I needed. As someone who takes a huge amount of pride in my own customer service for my products - it is so refreshing when I run across the same when it comes to something I need.
If you guys are reading this review - please know that the ONLY time I write a review for ANYTHING is if the experience has been 150%.
.....or the crab cakes were BOMB ;)
haha, thanks again brian!
- Jessica
Had a big problem for years having our shipping grates all over the map with crazy prices having to refund customers shipping fees to what they actually cost, as we do not inflate the price. Customer pays what we would pay. Then we discovered ASR - Advanced Shipping Rules. They solved our problem overnight ! Had 1 hiccup then spoke to support and within hours IT WAS FIXED! Great support, Thank you ASR!
Suzanne
Nitro Pinball Corp
Have finally finished the setup process and went live with the app. Can't say enough about Molly who was there for me to understand and walk me through the steps I didn't understand. Customer Service was very responsive, the app is working the way I wanted which was applied to different product groups and we are still able to offer free shipping at a certain amount. This app has allowed us to cover more of the shipping costs by the weight of the item unlike Shopify Shipping settings and can use different shipping companies as well. Highly recommend this app.
Great app and phenomenal support! I installed the app today and had a few questions... I called and spoke with Brian and he walked me through the configuration i required and i am all set! Highly recommend!! Love it!!
App works really well and simplifies what is normally a very complicated process of loading different shipping rates for different zones, particularly with unique products of different weights and sizes. Support is exceptional, particularly Molly who was super quick to respond and worked out the issue straight away. Would highly recommend.