Recensioner (466)
Förfina
-
Efter omdömen
The app did what it claims, but the interface was a problem for us. We were looking to ship certain items for free. While the app can accomplish this, it requires you to mark the items manually that you wish to ship for free.
A simple Tag 'FreeShipping' or Collection would accomplish this, but it isn't able to use those.
This app had promise, but that oversight was a big one.
I needed this app for my messy delivery options. I was helped by amazing & efficient, Brian -Thanks!
Everything was effortless and the customer service unmatched. Highly recommend for complex shipping rule configurations.
A much improved way to use calculated shipping. I can assign different box sizes to different products and assign how many items can fit into 1 box. This makes calculating shipping many times more accurate than shopify's built in shipping.
Only issue I had was it took a little longer to set up than I expected, and it doesn't hook into shopify's discounted shipping rates so the UPS shipping costs weren't accurate. The page wasn't very clear on that being an issue, but staff helped me work on a solution and I was able to get the rates adjusted fairly accurate. Much more accurate than shopify's built in calculator.
This is top notch customer service. I called the number & hung up without leaving a message. Brian called me back & as soon as I explained that I needed setup help, he offered to log into my account and proceeded to walk me through the setup. It was a breeze and works well. The live version is active on my site! Highly recommend this product.
I'd do 0 stars but I guess they don't have that option here. Insane. I've reached out 2-3 times via their chat option, their "customer service" phone number and I've emailed them. They have NEVER responded and it's been a week and a half now. WOW. Have they gone out of business???
I had some complicated requirements for my shipping rates and this app handles them perfectly! Brian walked me through the entire set up on the phone, amazing!! Highly recommend!!
I am a Canadian store that was looking to integrate Fedex ltl freight rates but support informed me that they don't support Canadian FedEx accounts. The app showed promise before running into this road block.
I couldn't recommend this app more! Fairly intuitive set up and the most excellent, helpful and prompt customer service. Our stop utilizes this app to set up local ship rates for large, fragile items such as fine art and furniture while maintaining UPS generated rates for small household goods. The app allows you to set up item-specific rules as well as blended cart rules that flex based on what your customer is interested in purchasing. What I love most is that you are able to set up shipping method descriptions where you can describe in some detail what the rate entails for the customer and make sure that they exit the site having a clear, concise understanding of what comes next — eliminating follow up emails and phone calls.
So happy to write a review for Advanced Shipping Rules! I received excellent tech support! I downloaded the app and then contacted support for help. The support staff talked me through what I needed and explained to me what my problem was and showed me how to fix it on the Shopify site. It was very helpful!