Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping scenarios, including multiple options, product groups, and varying rates. They appreciate its flexibility, ease of setup, and integration capabilities. The app is praised for its reliable performance, dropshipping support, and cost-saving features like blended and zone-wise shipping rates. The customer support team is noted for their responsiveness and expertise. The app is also capable of handling large catalogs and instant shipping rule updates.

Edited December 2, 2020

This is by far the best shipping tool available. I had a lot of trouble getting different rates, box sizes to different parts of the country. Shopify did not have any solutions for this. Update - 1.5 years later - app is pristine, works incredibly well and the customer service is top-notch ASR is a complete game-changer for our business, US Citrus. I could not think of one thing a business would need to do with regards to shipping that this app could not handle. The amount of logic that went into building this platform is staggering. I had one question, and Brian called me back right away and found a solution in about 30 seconds. This app is indispensable for our business, keep up the good work guys.

US Citrus
United States
Over 1 year using the app
September 20, 2017

What an awesome experience getting our store set up with carriers and our negotiated rates. What could have been really complex for me to figure out on my own, was made easier to understand with the guidance provided. They answer the phone and tailor the structure to meet your business needs! Thanks!

Fishgirl Seafood
United States
Over 1 year using the app
Edited July 23, 2020

This app helped me bypass a big problem due to using a print automation center that does not communicate their shipping rates through their app over to shopify. Good customer service, was helpful in getting it all set up over the phone

TRUEROYALTYAPPAREL
United States
Over 1 year using the app
February 9, 2022

Great app and great customer service - would recommend to anyone needing help with custom ship methods

Shop Seventh Sense
United States
Over 1 year using the app
January 6, 2020

We used to answer delivery rate questions over the phone continuously. We sell bulk landscaping products that are heavy and not supported by traditional carriers. With advanced shipping rules, we have been able to provide flat rates at check out based on product quantity, and postal codes while using our inhouse fulfillment service.
Many of our products can not be shipped together; the blended rates feature can account for this and provide the appropriate number of deliveries at checkout.
This app added the flexibility that we needed, and I would highly recommend it for greater control at checkout.

SWG Western Canada
Canada
Over 1 year using the app
November 15, 2018

This app has made our custom shipping configurations possible, and easy to understand. Even better, their customer service is phenomenal—they're incredibly fast and explain things step by step to make it easy to get up and running fast. I wish every app was this easy work with!

J.confections
United States
Over 1 year using the app
February 3, 2022

Incredible customer support. We've used Advanced Shipping Rules for a while to handle our shipping rules for our subscription services and they've always done a great job making sure we're all set up correctly whenever we reach out.

Farmery Estate Brewing Company Inc.
Canada
Over 1 year using the app
Edited April 10, 2018

We moved from a very simple set of products in our store to a complex set (big ticket items, small items) with widely varying shipping options (free shipping, international shipping, multiple carriers). And we wanted to allow customers to mix them together in a single cart. We wouldn't have been able to do this without Advanced Shipping Rules. Questions and problems that cropped up were solved quickly and we were able to do everything we wanted to do with shipping options easily.

UPDATE: We ran into some trouble recently with Fedex packages being shipped to PO Boxes. I asked Brian at Advanced Shipping Rules to come up with a solution for this issue, which was causing us a lot of headaches. A few days later, the app had been updated to prevent Fedex and UPS from showing up as options when the address is a PO Box. Quick service, and much appreciated!

Commonpractice
United States
Over 1 year using the app
June 7, 2019

The only app we found that could cope with the intricate fulfilment rules we needed our store to have. Amazing support. Recommended without hesitation.

Transistor Music
United Kingdom
Over 1 year using the app
Edited February 22, 2021

This app solved the issues we were running into with shipping parameters. Their support is also very helpful and walked us through each and every step. Highly recommended

Hatchet Outdoor Supply Co.
United States
Over 1 year using the app