Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping scenarios, including multiple options, product groups, and varying rates. They appreciate its flexibility, ease of setup, and integration capabilities. The app is praised for its reliable performance, dropshipping support, and cost-saving features like blended and zone-wise shipping rates. The customer support team is noted for their responsiveness and expertise. The app is also capable of handling large catalogs and instant shipping rule updates.

November 10, 2017

OMG!! I LOVE BRIAN!!!

I was at that point of total frustration after searching apps and toying with code, I just couldn't seem to find the solution I needed. By the time I called Brian at Advanced Shipping I was crabby and feeling defeated. Brian was patient while getting me to clearly define my quandary.

While so far, I'm a big Shopify fan, the shipping module is so painfully weak. I have a shipping fulfillment program which plugged in easy enough, but my issue came before the completed sale. I needed very specific rules in relation to shipping charges. Brian not only devised the perfect solution completely filling my needs, he stayed on the phone with my and completely set up my shipping module until it worked exactly as needed. What he did with me in about an hour saved me countless hours of additional frustration and struggle.'

I LOVE YOU BRIAN! YOU'RE MY HERO!!.

Bestwelcomebags
United States
Over 1 year using the app
April 10, 2020

I used this app to get more exact shipping rates. The app is great but I must add in that the team is superb! Anytime I would give ASR a call, they were more than willing to help me out! Thanks again ASR team!

Slowdown Studio
United States
Over 1 year using the app
Edited June 4, 2020

UPDATE (15 Months of USE): The service and support keeps getting better and better. The consistent quality of service with the support team is found in fast Turn Around Times in answering questions and trouble shooting. We love this app.

UPDATE (September 8, 2019): 6 Months in, everything is still excellent and the service is better than ever. We highly recommend this APP on the Customer Service alone; however, the APPs performance is awesome as well.

Remember This: when you purchase any product you are also purchasing the service that comes with that product. The Customer Support for this app is unparalleled and exemplary. Thorough and detailed explanations are provided by phone or email and in the timely manner.

The app is also awesome and very powerful. It actually makes planning out your shipping very educational and enjoyable.

White Lion Athletics
Canada
Over 1 year using the app
July 3, 2019

My experience with this app has been great! The app works as advertised and has more functionality than previously thought. Support is quick, helpful and professional. Its my pleasure to leave a great review here.

Bethel Store
United States
Over 1 year using the app
November 5, 2017

I really needed help on the most important component to launching my store, SHIPPING. When I initially left my message, I did not expect a speedy response. I was relieved and surprised with the promptness of the callback and a voice on the other end saying "I am going to walk you through the process". Not only that but he inquired of the types of items I would be selling to make sure I assigned them to the right categories, the items I ship and those I drop ship using a separate vendor. I got off the phone ready to launch and fully understood what I needed to do when adding products in the future. He even gave me a few tips on the customer's expectation when shipping and his direct contact information. Two words: Thanks Brian! I give him a FIVE! Felicia www.inspiredbyhim.com

Inspiredbyhim
United States
Over 1 year using the app
January 9, 2018

Fantastic customer service. Brian has been very quick to get back to me each time with my queries and solved my problems. This was also the only app that I could find that allowed me to do what I needed, and for a reasonable cost. I needed to create different rules for different areas, and the rules also vary by product.

Nomadic Dreaming
Australia
Over 1 year using the app
May 3, 2018

We're using this over at https://doofstore.com.au - been a god send and the only shipping app that would meet our needs :)

Doof Store
Australia
About 1 year using the app
March 3, 2022

I have tried different apps to set up free-shipping rules based on certain conditions and none of it worked. Advanced Shipping Rules worked magic at an affordable price! Support was super helpful and responsive too. Recommended!

Higooga
Hong Kong SAR
About 1 year using the app
Edited September 15, 2018

Awesome app and customer service! I would highly recommend this app to anyone. I was totally overwhelmed and ready to give up and within a few minutes of speaking with Brian at customer service I was up and running. And his response time was amazing as well! Thanks!

Dee's R Deals
United States
About 1 year using the app
April 21, 2023

We use the Advanced shipping rules app on multiple websites. The features offered solved many problems because we needed to create complex shipping rules by product group, province, state and postal zone.

The service and support provided are second to none. It is highly recommended for websites with a mix of products that require complex rules.

Relaxus Wholesale USA
Canada
About 1 year using the app