Reviews (466)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage complex shipping needs beyond Shopify's default options, handling various rates and zones effectively. It supports large catalogs and intricate setups efficiently, enhancing customer satisfaction and boosting sales. The customer support, especially from staff members like Molly and Brian, is frequently praised for being prompt and helpful. Merchants recommend this app for its comprehensive features, reliability, and exceptional support, making it a crucial tool for optimizing shipping strategies.
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I received excellent customer support. This is surely will help one to configure the correct shipping settings for their business.
We used this app to provide more accurate shipping costs to our customer while also ensuring we don't lose money on shipping.
Any time I had questions, Support was quick to help and they even have a US-based Support number to call in. They were able to walk through my workflow with me and help me choose the plan that best fit our needs.
Would highly recommend this app - and thanks again to the Support team!
I've never been able to have everything I wanted with shipping options and rates due to the dynamics of my products until I found Advanced Shipping Rules. This app is really cool! When I had questions I was able to call and get a live person who helped me set up the shipping rules for my entire site! That took a while too. Very impressed with their customer service!
Although we don't need to use the app at this moment, I must say that Brian with ASR was awesome! He took the time out of his schedule to contact me over the phone and help me decide the best shipping route for my business. I was blown back with his willingness to help me. Thanks again Brian, and I'll talk to you soon!
The app did what it claims, but the interface was a problem for us. We were looking to ship certain items for free. While the app can accomplish this, it requires you to mark the items manually that you wish to ship for free.
A simple Tag 'FreeShipping' or Collection would accomplish this, but it isn't able to use those.
This app had promise, but that oversight was a big one.
Needed help setting this up, sent an email a week ago and not heard anything back, no response, nothing. Uninstalling the app and using another with proper support backup.
Awesome app! Used it to separate Live items and Non live items since they both ship different. Also to give each type a different Free shipping price. Something I couldn't do with the built in Shopify shipping. Molly was a HUGE help as well!
Best custom shipping rates app in town. You can do virtually anything with it, there are no limits. And blended rates are just magical. I was also impressed by the speed and attention of support (took less than 1 day and 3 e-mails to solve my issue), so I recommend this app without doubts.
I needed a solution that will help create different product profiles while still offering 1 shipping price instead of combining both profiles shipping prices. Molly was very patient with me as I had a lot of questions and needed help throughout the day, sometimes very late at night and she was always willing to help. I will be keeping the app!
This app is perfect for my needs. I upgraded my Shopify plan to get calculated shipping. I downloaded a different app and after 5 months of support help, I never received calculated shipping. I downloaded Advanced Shipping Rules one evening. I had it connected to my store, products groups set up, and guess what else? Calculated shipping rates for Pixels, Printify, and Gooten. I never had to contact customer support during the setup process. No coding, no template problems, it just worked. I am not a large store, but I have 400+ products and several thousand variants. I had ASR set up in one evening. After running a bunch of test purchases with domestic and international addresses and various products, I never stumbled upon an error in rates. I flipped the off switch on my original shipping app and switched on ASR. It is more expensive than the app I was using, but I could not be more pleased that my rates are calculating correctly.