Reviews (466)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage complex shipping needs beyond Shopify's default options, handling various rates and zones effectively. It supports large catalogs and intricate setups efficiently, enhancing customer satisfaction and boosting sales. The customer support, especially from staff members like Molly and Brian, is frequently praised for being prompt and helpful. Merchants recommend this app for its comprehensive features, reliability, and exceptional support, making it a crucial tool for optimizing shipping strategies.
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Solved our shipping problems of adding multiple flat rate cost per product (something you can't do in Shopify shipping settings). Customer service was great and even called to help me get my settings configured.
The customer service is fantastic!! I received help in setting up the app even though it was during the holidays. Brian even set me up in a custom plan that fit our store better. 5 stars for this app and service.
This app is so easy to work with and provided a great solution for how we want to customize our shipping rates. Their documentation and tutorials are fantastic, and I am so impressed by the personalized support we received - we were even sent a custom video with screenshots that explained steps needed. Highly recommend
This app is a game changer for my store, THANK YOU! Amazing customer service help also! I had a few set up questions and was promptly helped :)
Super powerful. Shopify's built in shipping utility left us with a rather large problem in how we charged shipping for one overweight item in particular.
This app saved the day and Brian was a huge help in making sure I had everything up and running properly.
I needed a solution to charging shipping per vendor and this app performed beautifully. Great support too helped me through. Very easy to use
Immediate support & provided easy-to-understand instructions for my custom setup. Highly recommend!
Was recommended to use this app by Shopify support to help with eliminating combined shipping rates. Well, it does the same thing as the standard shipping profiles in Shopify and there is no way of turning off the blended rates.
We’re sorry that Shopify support was misguided in recommending our app for your problem when maybe they could have explained that your issue is unsolvable. Often times our app is recommended by them because we can solve most solvable shipping issues. However, there is a hard limit to Shopify’s shipping rates, which is that there is no possible way to show multiple sets of shipping rates at checkout. Not our app or any others can solve this limitation unfortunately.
It took me month before I decided to commit to another app. After loosing more and more international orders because of the higher shipping prices I thought to offer them a 15$ discount if their cart reach 100$. It took a lot of research to finally find an app to do it. Since I was unsure if it will work I messaged the customer support, a few months back and a few days ago, each time I got a reply so quick I thought no one sleep there . This app offers the discount I wanted to my international customers, and also it allows to restrict the shipping of one of my collections to Canada only. Plus, I got help to install the whole thing. It works exactly as expected and I hope with time it will help to regain international customers. Thank so much Brian!!!
I'm just getting started with this app and can see that it is perfect for what I'm using it for. I can now calculate shipping rates that come from my physical store in Maryland, while also calculating shipping rates coming from my drop shipping company Printful, based in North Carolina.
Customer support gets an A++. I needed quick help and Brian responded to my emails immediately with a solution. The use of this app is going to be a game changer for my ecom store!