Reviews (466)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex shipping needs beyond Shopify's default options, handling various rates and zones effectively. It supports large catalogs and intricate setups efficiently, enhancing customer satisfaction and boosting sales. The customer support, especially from staff members like Molly and Brian, is frequently praised for being prompt and helpful. Merchants recommend this app for its comprehensive features, reliability, and exceptional support, making it a crucial tool for optimizing shipping strategies.

June 7, 2022

A much improved way to use calculated shipping. I can assign different box sizes to different products and assign how many items can fit into 1 box. This makes calculating shipping many times more accurate than shopify's built in shipping.
Only issue I had was it took a little longer to set up than I expected, and it doesn't hook into shopify's discounted shipping rates so the UPS shipping costs weren't accurate. The page wasn't very clear on that being an issue, but staff helped me work on a solution and I was able to get the rates adjusted fairly accurate. Much more accurate than shopify's built in calculator.

PokuPoku Studio
United States
4 days using the app
March 23, 2020

I could not recommend this app more highly. After struggling to try to use workarounds within Shopify to do item-level shipping for years we finally decided to try a shipping app. After trying a few others with little support or success we installed Advanced Shipping Rules. The blended rates function works flawlessly and the domestic customer service was amazing. They even answer the phone. Try it, you won't be disappointed.

Coontail
United States
4 days using the app
March 3, 2017

I'd do 0 stars but I guess they don't have that option here. Insane. I've reached out 2-3 times via their chat option, their "customer service" phone number and I've emailed them. They have NEVER responded and it's been a week and a half now. WOW. Have they gone out of business???

Drchrisfrykman
United States
3 days using the app
September 5, 2017

I had a phenomenal experience with the app and customer service and I was compelled to leave a review. I have a very complicated shop which merges Printful fulfillment with manual fulfillment as well as some items only available as part of a pre-order. Brian at customer service walked me through each step to set it up correctly, and now I've passed the very last obstacle to launch my store. Thanks Brian and team!

Guerrilla Fighters Of Kurdistan
United States
3 days using the app
December 13, 2017

The customer service is really impeccable. Brian was very responsive with helping me in setting up the app and taking it live. The app itself is pretty much everything I was looking for. I wanted to offer certain physical products with free shipping, certain physical products with discounted shipping and the balance of my product line with regular shipping charges.

So, right out of the starting gate I'm very pleased. Thanks, Brian!

Paperwhimsy
United States
3 days using the app
May 14, 2020

The app is great and does exactly what I wanted it to do which is sell my product at a flat rate and have a different smaller rate for each additional item ordered. And the support was excellent!!! They did everything I asked, were super easy to work with, and followed up to make sure everything was good.

Brenda Bogart
United States
3 days using the app
March 17, 2021

Molly really helped me to get things set up! She even jumped on a call with me! Now I my Printful drop shipping customer orders are charged the correct amount for multiple items from the same category. Yippee!

Terry Runyan Creative
United States
2 days using the app
September 21, 2018

HIGHLY RECOMMEND...HAD A NEED FOR FREE SHIPPING ON CERTAIN COLLECTION BUT NOT FOR ANOTHER....INSTALLED APP SHOPIFY GUY AND I COULDN'T GET IT TO WORK - CALLED AND WITHIN MINUTES IT WAS FIXED. LEFT MESSAGE HE CALLED BACK IN ABOUT 3 MINUTES AND MATTER OF MINUTES I WAS SET....GOT MY VOTE!!!!! THANK YOU ADVANCED SHIPPING!!!!

Blair's Western Wear & Boutique
United States
2 days using the app
November 14, 2018

Great App and even better customer service! they are extremely helpful in answering any set up questions, Highly recommend

Aldea Home & Baby
United States
2 days using the app
February 14, 2020

Super helpful app! I used it to offer free and/or flat rate local delivery for specific zip codes, while using usps shipping rates for any other zip codes. I told them what I would like to do with the app, and in very good timing they took care of it all for me, adding all my products to the appropriate settings so I wouldn't need to. Jay was especially helpful. I definitely recommend this app!

potpourrifinegifts
United States
2 days using the app