Census: Customer Surveys

A high-quality, cost-effective app that has been a game-changer for our business. It allows us to survey our users efficiently, identifying whether they are consumers or tradespeople, along with detailed trade-type breakdowns. This valuable data has given us deeper customer insights, enabling us to refine our strategy in ways we couldn't achieve before.

I can’t recommend it enough! From the incredible support the team has provided with integration and feedback, to the extremely easy and intuitive backend. We’ve tested multiple solutions over the years, and this one is by far the best. Honestly, I was pleasantly surprised by the amount of feedback we received in the first week of using the app, which we’re addressing on an ad hoc basis to improve the customer journey. If you’re looking for a user-friendly, cost-effective app, this is the one for your business.

Brilliant app for data collection. Very intuitive + most importantly great personalised customer service. Thanks Liam!

Super easy to install. And very responsive with a couple of queries I had post-implementation. Looking forward to seeing the results.

Quick to install and very easy to use. This is a really cost-effective app that we refer to a lot to hear what our customers have to say about us and their experience.

A simple, cost-effective post purchase survey solution at a fraction of the cost of other platforms – strongly recommend.

Really easy to set up and provides a great insight into customer base. The support from the team has been brilliant, too – fast and effective.

Very useful to have at the check out to find out more about our marketing efforts as well as issues with the site. Very easy to install.

We have used that app over a year now and it's always so helpful to capture data from your customers post-purchase.
I would absolutely recommend using it if you want to start understanding what could help your customers short & long term.

5 stars!

Really well thought out and powerful tool. We've gained some valuable insights into our customer acquisitions and even some feedback on site functions. Highly recommended.

Implementing Census surveys into our post-purchase experience has helped us to understand and alleviate customer journey frustrations as soon as they arise. The AI capabilities within the platform help us quickly analyse the data, pulling out key themes easily, allowing us to use time previously spent on admin, on actions. We’re now also unlocking new use cases for the data we gather, storing it as customer metafields to use for advanced personalisation of user journeys and messaging.