Census: Customer Surveys

Census: Customer Surveys

Plan gratis disponible
Calificación (5,0)
Reseñas
Desarrollador

Características

Creada para tu negocio
  • Se usa directamente en el panel de control de Shopify

Acerca de esta aplicación

Fecha de lanzamiento

22 de julio de 2021

Idiomas

Inglés

Capture actionable insights from customers via surveys tailored specifically to them; using Census.

Utilise Post-Purchase & Onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs & much more. Ask tailored questions to customers using rules to define which questions to ask - segment by device, products ordered, shipping locations, payment methods and more. Then explore the dashboard to analyse feedback and the AI powered suggestions from the qualitative customer data collected, a powerful feedback tool for any store!

Utilise Post-Purchase & Onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs & much more. Ask tailored questions to customers using rules to define which questions to ask - segment by device, products ordered, shipping locations, payment methods and more. Then explore the dashboard to analyse feedback and the AI powered suggestions from the qualitative customer data collected, a powerful feedback tool for any store! más
  • No coding required - click install and you can be gaining feedback in minutes.
  • Speed tested by Shopify, with officially no performance impact on your store.
  • Unlimited survey submissions, we won’t punish you for collecting more data!
  • Sophisticated logic to power dynamic rules & segmentation.
  • In depth reporting powered by AI and fully exportable zero-party data.

Precios

Free Forever Plan

Gratis

  • UNLIMITED Responses
  • Question Library
  • Detailed reporting
  • Export All Data
  • AI Powered Suggestions
  • Set regular email summaries
  • Customise widget

Premium Plan

$15/mes

  • Everything within FREE
  • Create custom dynamic questions
  • Remove Census branding
  • Greater email notification configuration

Platinum Plan

$30/mes

  • Everything within PREMIUM
  • Onsite Surveys to collect pre-purchase data
  • Segment Rules for which questions to ask & when
  • Export Additional Data

Free Forever Plan

Gratis

  • UNLIMITED Responses
  • Question Library
  • Detailed reporting
  • Export All Data
  • AI Powered Suggestions
  • Set regular email summaries
  • Customise widget

Premium Plan

$15/mes

  • Everything within FREE
  • Create custom dynamic questions
  • Remove Census branding
  • Greater email notification configuration

Platinum Plan

$30/mes

  • Everything within PREMIUM
  • Onsite Surveys to collect pre-purchase data
  • Segment Rules for which questions to ask & when
  • Export Additional Data

Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días.

14 reseñas

Calificación general
5
Recuentos por nivel de calificación
  • El 100% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
15 de diciembre de 2022

We've only just started using this tool but we needed a way to be more proactive with our customers. I am used to reviewing countless user testing videos and acting on support requests to improve our site but, I've realised it might be easier to just ask them?

We are getting a steady stream of valuable data for us to act on and I'm sure this will become an invaluable tool. I look forward to suggesting some feature requests in the future.

The Cheeky Panda UK
Reino Unido
Alrededor de 2 horas usando la aplicación
15 de diciembre de 2022

We have used that app over a year now and it's always so helpful to capture data from your customers post-purchase.
I would absolutely recommend using it if you want to start understanding what could help your customers short & long term.

5 stars!

The Frankie Shop
Estados Unidos
Alrededor de 1 año usando la aplicación
8 de septiembre de 2023

Census is a great app that we use across 3 of our stores. We previously used Hotjar's survey functionality but since they upped the price of that we looked elsewhere. This app does exactly what Hotjar's surveys did and more, and with a huge cost saving.

I'd say this app is a 'no brainer' for any store who wants genuine, real-time feedback from their customers.

Online Carpets
Reino Unido
1 día usando la aplicación
7 de marzo de 2023

Highly recommend. Super easy to install and get up and running. Especially useful if you are wanting direct customer feedback across your site. Looking forward to building this out and getting further customer insights as we go.

VAARA
Reino Unido
4 meses usando la aplicación
16 de diciembre de 2022

Highly recommend this app for great customer feedback and insight. Easily customisable and can be tailored for specific questions, ideal to gather feedback after launching a new feature or function. Also very helpful to be able to reach out to customers and gain further insight if required. 5 stars!!

La Coqueta UK Store
Reino Unido
11 meses usando la aplicación

Acerca de esta aplicación

Fecha de lanzamiento

22 de julio de 2021

Idiomas

Inglés

Creada por Vervaunt

Acerca de Vervaunt

Calificación promedio: 5,0

2 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify

Soporte técnico

Enviar un mensaje

contact@vervaunt.com

Este desarrollador no ofrece soporte técnico directo en Español.

Más aplicaciones como esta

5.0 de 5 estrellas 186 reseñas en total Plan gratis disponible
Post-purchase & on-site surveys for attribution, NPS, & more
4.9 de 5 estrellas 55 reseñas en total Plan gratis disponible
Surveys for attribution, customer insights, and feedback.
5.0 de 5 estrellas 171 reseñas en total Prueba gratis de 14 días
Surveys & polls for marketing attribution, user feedback, NPS