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Capture actionable insights and valuable first party data through personalised, rule-based surveys.
Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring.
- Ask rule-based questions for key ecommerce variables, with sophisticated logic.
- Gather valuable feedback on where users first discovered your brand or business.
- View reports on submissions and filter based on key variables.
- AI-generated actionable recommendations for your store.
- Speed tested by Shopify, with officially no performance impact on your store.
Contient du texte non traduit
- Caractéristiques
- Utilisation directe dans l’interface administrateur Shopify
- Fonctionne avec les thèmes les plus récents
Lancement
22 juillet 2021
Langues
anglais, français, espagnol, allemand, et polonais
Catégories
Fonctionne avec
Shopify PDV, Processus de paiement, Swap CommerceTarification
Free Always Plan
Gratuite
- Unlimited survey responses
- Questions from our large bank
- View all responses without limitation
- Some core data dashboard metrics
Premium Plan
$25 / mois
- Unlimited survey responses
- Custom questions
- Dynamic rule-based questions
- Customise and style forms
- AI-generated actionable recommendations
Essai gratuit de 28 jours
Platinum Plan
$50 / mois
- Everything in the Premium plan
- On-site surveys for prospecting data
- POS surveys for instore
- Export additional data
Essai gratuit de 28 jours
Free Always Plan
Gratuite
- Unlimited survey responses
- Questions from our large bank
- View all responses without limitation
- Some core data dashboard metrics
Premium Plan
$25 / mois
- Unlimited survey responses
- Custom questions
- Dynamic rule-based questions
- Customise and style forms
- AI-generated actionable recommendations
Essai gratuit de 28 jours
Platinum Plan
$50 / mois
- Everything in the Premium plan
- On-site surveys for prospecting data
- POS surveys for instore
- Export additional data
Essai gratuit de 28 jours
Contient du texte non traduit
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.
Avis (18)
- 100 % des avis sont des avis à 5 étoiles
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0 % des avis sont des avis à 4 étoiles
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0 % des avis sont des avis à 3 étoiles
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0 % des avis sont des avis à 2 étoiles
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0 % des avis sont des avis à 1 étoiles
Implementing Census surveys into our post-purchase experience has helped us to understand and alleviate customer journey frustrations as soon as they arise. The AI capabilities within the platform help us quickly analyse the data, pulling out key themes easily, allowing us to use time previously spent on admin, on actions. We’re now also unlocking new use cases for the data we gather, storing it as customer metafields to use for advanced personalisation of user journeys and messaging.
This app was very quick to setup (took me less than 10 mins total!) and I've received extremely helpful feedback directly from our customers about areas for improvement, as well as valuable first-party data about brand discovery and demographics. This has enabled us to quickly adapt any feature development around points of friction. Highly recommend.
The integration to our Shopify store was seamless, taking less than 30 minutes to get set up and live.
The app interface is clear, easy to use and automated reports mean we are able to act on the data quickly to improve our user journey and site experience.
Census has enabled us to identify friction points across the site, channel attribution and collate customer feedback - I would highly recommend
Great way to gather customer feedback using a survey. Easy to implement with great support behind it. Strongly recommend
Highly recommended.
Easy to install and does what it says on the tin.
The feedback we have gained so far has been invaluable.
Assistance
Vervaunt peut répondre à toutes vos questions concernant Census: Customer Surveys.
Ressources
Ce développeur n’offre pas d’assistance directe en Français.
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