Census: Customer Surveys

Census: Customer Surveys

Forfait gratuit disponible. Essai gratuit disponible.
Note (5,0)
Avis
Développeur

Caractéristiques

Conçue pour votre entreprise
  • Utilisation directe dans l’interface administrateur Shopify
  • Fonctionne avec les thèmes les plus récents

À propos de cette application

Lancement

22 juillet 2021

Langues

anglais, français, espagnol, allemand, et polonais

Fonctionne avec

Shopify PDV, Processus de paiement, Swap Commerce

Capture actionable insights and valuable first party data through personalised, rule-based surveys.

Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring.

Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring. plus
  • Ask rule-based questions for key ecommerce variables, with sophisticated logic.
  • Gather valuable feedback on where users first discovered your brand or business.
  • View reports on submissions and filter based on key variables.
  • AI-generated actionable recommendations for your store.
  • Speed tested by Shopify, with officially no performance impact on your store.

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Tarification

Free Always Plan

Gratuite

  • Unlimited survey responses
  • Questions from our large bank
  • View all responses without limitation
  • Some core data dashboard metrics

Premium Plan

$25 / mois

  • Unlimited survey responses
  • Custom questions
  • Dynamic rule-based questions
  • Customise and style forms
  • AI-generated actionable recommendations

Essai gratuit de 28 jours

Platinum Plan

$50 / mois

  • Everything in the Premium plan
  • On-site surveys for prospecting data
  • POS surveys for instore
  • Export additional data

Essai gratuit de 28 jours

Free Always Plan

Gratuite

  • Unlimited survey responses
  • Questions from our large bank
  • View all responses without limitation
  • Some core data dashboard metrics

Premium Plan

$25 / mois

  • Unlimited survey responses
  • Custom questions
  • Dynamic rule-based questions
  • Customise and style forms
  • AI-generated actionable recommendations

Essai gratuit de 28 jours

Platinum Plan

$50 / mois

  • Everything in the Premium plan
  • On-site surveys for prospecting data
  • POS surveys for instore
  • Export additional data

Essai gratuit de 28 jours

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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.

18 avis

Note globale
5
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  • 100 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
29 janvier 2024

Implementing Census surveys into our post-purchase experience has helped us to understand and alleviate customer journey frustrations as soon as they arise. The AI capabilities within the platform help us quickly analyse the data, pulling out key themes easily, allowing us to use time previously spent on admin, on actions. We’re now also unlocking new use cases for the data we gather, storing it as customer metafields to use for advanced personalisation of user journeys and messaging.

Oh Polly UK
Royaume-Uni
3 mois d’utilisation de l’application
30 janvier 2024

This app was very quick to setup (took me less than 10 mins total!) and I've received extremely helpful feedback directly from our customers about areas for improvement, as well as valuable first-party data about brand discovery and demographics. This has enabled us to quickly adapt any feature development around points of friction. Highly recommend.

Billionaire Boys Club
États-Unis
14 jours d’utilisation de l’application
9 novembre 2023

Great way to gather customer feedback using a survey. Easy to implement with great support behind it. Strongly recommend

Pangaia Staging ROW
Royaume-Uni
Environ un an d’utilisation de l’application
15 décembre 2022

We have used that app over a year now and it's always so helpful to capture data from your customers post-purchase.
I would absolutely recommend using it if you want to start understanding what could help your customers short & long term.

5 stars!

The Frankie Shop
États-Unis
Plus de 2 ans d’utilisation de l’application
12 octobre 2023

The integration to our Shopify store was seamless, taking less than 30 minutes to get set up and live.

The app interface is clear, easy to use and automated reports mean we are able to act on the data quickly to improve our user journey and site experience.

Census has enabled us to identify friction points across the site, channel attribution and collate customer feedback - I would highly recommend

RIXO ⋆
Royaume-Uni
2 mois d’utilisation de l’application

À propos de cette application

Lancement

22 juillet 2021

Langues

anglais, français, espagnol, allemand, et polonais

Fonctionne avec

Shopify PDV, Processus de paiement, Swap Commerce

Conçue par Vervaunt

À propos de Vervaunt

Note moyenne : 5,0

3 ans d’expérience dans la création d’applications pour l’App Store de Shopify

Rex House, 4 - 12 Regent Street, London, BFP, SW1Y 4PE, GB

Assistance

Envoyer un message

labs@vervaunt.com

Ce développeur n’offre pas d’assistance directe en Français.

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