하이라이트
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앱 소개
Capture actionable insights from customers via surveys tailored specifically to them; using Census.
Utilise Post-Purchase & Onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs & much more. Ask tailored questions to customers using rules to define which questions to ask - segment by device, products ordered, shipping locations, payment methods and more. Then explore the dashboard to analyse feedback and the AI powered suggestions from the qualitative customer data collected, a powerful feedback tool for any store!
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No coding required - click install and you can be gaining feedback in minutes.
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Speed tested by Shopify, with officially no performance impact on your store.
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Unlimited survey submissions, we won’t punish you for collecting more data!
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Sophisticated logic to power dynamic rules & segmentation.
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In depth reporting powered by AI and fully exportable zero-party data.
요금제
Free Forever Plan
무료
- UNLIMITED Responses
- Question Library
- Detailed reporting
- Export All Data
- AI Powered Suggestions
- Set regular email summaries
- Customise widget
Premium Plan
월 $15
- Everything within FREE
- Create custom dynamic questions
- Remove Census branding
- Greater email notification configuration
Platinum Plan
월 $30
- Everything within PREMIUM
- Onsite Surveys to collect pre-purchase data
- Segment Rules for which questions to ask & when
- Export Additional Data
Free Forever Plan
무료
- UNLIMITED Responses
- Question Library
- Detailed reporting
- Export All Data
- AI Powered Suggestions
- Set regular email summaries
- Customise widget
Premium Plan
월 $15
- Everything within FREE
- Create custom dynamic questions
- Remove Census branding
- Greater email notification configuration
Platinum Plan
월 $30
- Everything within PREMIUM
- Onsite Surveys to collect pre-purchase data
- Segment Rules for which questions to ask & when
- Export Additional Data
모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다.
리뷰 14개
- 평점의 100%가 별 5개입니다
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평점의 0%가 별 4개입니다
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평점의 0%가 별 3개입니다
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평점의 0%가 별 2개입니다
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평점의 0%가 별 1개입니다
We've only just started using this tool but we needed a way to be more proactive with our customers. I am used to reviewing countless user testing videos and acting on support requests to improve our site but, I've realised it might be easier to just ask them?
We are getting a steady stream of valuable data for us to act on and I'm sure this will become an invaluable tool. I look forward to suggesting some feature requests in the future.
We have used that app over a year now and it's always so helpful to capture data from your customers post-purchase.
I would absolutely recommend using it if you want to start understanding what could help your customers short & long term.
5 stars!
Census is a great app that we use across 3 of our stores. We previously used Hotjar's survey functionality but since they upped the price of that we looked elsewhere. This app does exactly what Hotjar's surveys did and more, and with a huge cost saving.
I'd say this app is a 'no brainer' for any store who wants genuine, real-time feedback from their customers.
Highly recommend. Super easy to install and get up and running. Especially useful if you are wanting direct customer feedback across your site. Looking forward to building this out and getting further customer insights as we go.
Highly recommend this app for great customer feedback and insight. Easily customisable and can be tailored for specific questions, ideal to gather feedback after launching a new feature or function. Also very helpful to be able to reach out to customers and gain further insight if required. 5 stars!!
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