Census: Customer Surveys

Census: Customer Surveys

Ceny
Bezpłatny plan jest dostępny. Dostępna darmowa wersja próbna.
Najważniejsze informacje
Dostępna bezpośrednio w panelu administracyjnym Shopify
Współpracuje z najnowszymi szablonami
Ocena
5,0 (18)
Deweloper
Vervaunt

Capture actionable insights and valuable first party data through personalised, rule-based surveys.

Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring.

Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring. więcej
  • Ask rule-based questions for key ecommerce variables, with sophisticated logic.
  • Gather valuable feedback on where users first discovered your brand or business.
  • View reports on submissions and filter based on key variables.
  • AI-generated actionable recommendations for your store.
  • Speed tested by Shopify, with officially no performance impact on your store.
Najważniejsze informacje
Dostępna bezpośrednio w panelu administracyjnym Shopify
Współpracuje z najnowszymi szablonami

Wprowadzenie na rynek

22 lipiec 2021

Języki

Angielski, Francuski, Hiszpański, Niemiecki, i Polski

Współpracuje z

Shopify POS, Realizacja zakupu, Swap Commerce

Ceny

Free Always Plan

Gratis

  • Unlimited survey responses
  • Questions from our large bank
  • View all responses without limitation
  • Some core data dashboard metrics

Premium Plan

$25 /miesiąc

  • Unlimited survey responses
  • Custom questions
  • Dynamic rule-based questions
  • Customise and style forms
  • AI-generated actionable recommendations

28-dniowa darmowa wersja próbna

Platinum Plan

$50 /miesiąc

  • Everything in the Premium plan
  • On-site surveys for prospecting data
  • POS surveys for instore
  • Export additional data

28-dniowa darmowa wersja próbna

Free Always Plan

Gratis

  • Unlimited survey responses
  • Questions from our large bank
  • View all responses without limitation
  • Some core data dashboard metrics

Premium Plan

$25 /miesiąc

  • Unlimited survey responses
  • Custom questions
  • Dynamic rule-based questions
  • Customise and style forms
  • AI-generated actionable recommendations

28-dniowa darmowa wersja próbna

Platinum Plan

$50 /miesiąc

  • Everything in the Premium plan
  • On-site surveys for prospecting data
  • POS surveys for instore
  • Export additional data

28-dniowa darmowa wersja próbna

Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni.

Recenzje (18)

Ogólna ocena
5
Liczba recenzji z daną oceną
  • 100% ocen to oceny z 5 gwiazdkami
  • 0% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 0% ocen to oceny z 1 gwiazdkami
29 styczeń 2024

Implementing Census surveys into our post-purchase experience has helped us to understand and alleviate customer journey frustrations as soon as they arise. The AI capabilities within the platform help us quickly analyse the data, pulling out key themes easily, allowing us to use time previously spent on admin, on actions. We’re now also unlocking new use cases for the data we gather, storing it as customer metafields to use for advanced personalisation of user journeys and messaging.

Oh Polly UK
Wielka Brytania
3 miesiące korzystania z aplikacji
30 styczeń 2024

This app was very quick to setup (took me less than 10 mins total!) and I've received extremely helpful feedback directly from our customers about areas for improvement, as well as valuable first-party data about brand discovery and demographics. This has enabled us to quickly adapt any feature development around points of friction. Highly recommend.

Billionaire Boys Club
Stany Zjednoczone
14 dni korzystania z aplikacji
12 październik 2023

The integration to our Shopify store was seamless, taking less than 30 minutes to get set up and live.

The app interface is clear, easy to use and automated reports mean we are able to act on the data quickly to improve our user journey and site experience.

Census has enabled us to identify friction points across the site, channel attribution and collate customer feedback - I would highly recommend

RIXO ⋆
Wielka Brytania
2 miesiące korzystania z aplikacji
9 listopad 2023

Great way to gather customer feedback using a survey. Easy to implement with great support behind it. Strongly recommend

Pangaia Staging ROW
Wielka Brytania
Około rok korzystania z aplikacji
8 wrzesień 2023

Census is a great app that we use across 3 of our stores. We previously used Hotjar's survey functionality but since they upped the price of that we looked elsewhere. This app does exactly what Hotjar's surveys did and more, and with a huge cost saving.

I'd say this app is a 'no brainer' for any store who wants genuine, real-time feedback from their customers.

Online Carpets
Wielka Brytania
1 dzień korzystania z aplikacji

Pomoc techniczna

Vervaunt może odpowiedzieć na wszelkie pytania związane z Census: Customer Surveys.

Deweloper

Vervaunt

Rex House, 4 - 12 Regent Street, London, BFP, SW1Y 4PE, GB

Zasoby

Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.

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