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Capture actionable insights and valuable first party data through personalised, rule-based surveys.
Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring.
- Ask rule-based questions for key ecommerce variables, with sophisticated logic.
- Gather valuable feedback on where users first discovered your brand or business.
- View reports on submissions and filter based on key variables.
- AI-generated actionable recommendations for your store.
- Speed tested by Shopify, with officially no performance impact on your store.
- 特色
- 可直接在 Shopify 管理介面使用
- 可與最新佈景主題搭配使用
發布日期
2021年7月22日
語言
英文、 法文、 西班牙文、 德文，以及 波蘭文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
Shopify POS, 結帳頁面, Swap Commerce定價
Free Always Plan
免費
- Unlimited survey responses
- Questions from our large bank
- View all responses without limitation
- Some core data dashboard metrics
Premium Plan
$25 /月
- Unlimited survey responses
- Custom questions
- Dynamic rule-based questions
- Customise and style forms
- AI-generated actionable recommendations
28 天免費試用
Platinum Plan
$50 /月
- Everything in the Premium plan
- On-site surveys for prospecting data
- POS surveys for instore
- Export additional data
28 天免費試用
Free Always Plan
免費
- Unlimited survey responses
- Questions from our large bank
- View all responses without limitation
- Some core data dashboard metrics
Premium Plan
$25 /月
- Unlimited survey responses
- Custom questions
- Dynamic rule-based questions
- Customise and style forms
- AI-generated actionable recommendations
28 天免費試用
Platinum Plan
$50 /月
- Everything in the Premium plan
- On-site surveys for prospecting data
- POS surveys for instore
- Export additional data
28 天免費試用
所有費用均以 USD 計價。 定期費用和依使用量計費方案，均以 30 天為週期收費。
Implementing Census surveys into our post-purchase experience has helped us to understand and alleviate customer journey frustrations as soon as they arise. The AI capabilities within the platform help us quickly analyse the data, pulling out key themes easily, allowing us to use time previously spent on admin, on actions. We’re now also unlocking new use cases for the data we gather, storing it as customer metafields to use for advanced personalisation of user journeys and messaging.
This app was very quick to setup (took me less than 10 mins total!) and I've received extremely helpful feedback directly from our customers about areas for improvement, as well as valuable first-party data about brand discovery and demographics. This has enabled us to quickly adapt any feature development around points of friction. Highly recommend.
Great way to gather customer feedback using a survey. Easy to implement with great support behind it. Strongly recommend
We have used that app over a year now and it's always so helpful to capture data from your customers post-purchase.
I would absolutely recommend using it if you want to start understanding what could help your customers short & long term.
5 stars!
Highly recommend this app for great customer feedback and insight. Easily customisable and can be tailored for specific questions, ideal to gather feedback after launching a new feature or function. Also very helpful to be able to reach out to customers and gain further insight if required. 5 stars!!
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