Related categories

Census, by Vervaunt Labs

Rule-Based Post-Purchase & Attribution Surveys

Free plan available

App highlights

  • Seamless workflow: use directly in Shopify admin

Key values section

Rule-Based Questions

Ask questions based on key variables, such as the items users have purchased, their device and usage of discount codes.

Attribution Questions

Gather valuable feedback on where users first discovered your brand or business. Single or multi-select questions with order randomising.

Simple Reporting & Insights

View reports on submissions and filter based on key variables. All feedback is also tied to the original order and customer within Shopify.

App details

Census, by Vervaunt Labs

Census, by Vervaunt Labs

Rule-Based Post-Purchase eCommerce Surveys

The Census app allows brands and retailers to ask customers a series of questions, providing insight and feedback into their shopping experience or marketing attribution. Ask questions on brand sentiment, customer attribution, site bugs and issues, and more. Questions can be added based on rules, segmenting questions on device, product, category and tags.

Common survey use cases for our app include:

  • NPS (Net Promoter Score) - understanding your customer’s overall brand experience
  • Bugs and Issues - supporting in identifying and quantifying the impact of issues
  • Marketing Attribution - allowing for questions on where users first heard about the brand or product(s)
  • General UX Feedback - feedback from users on the overall buying experience or specific areas of the online store
  • Product Surveys - product-level questions around things like pricing, information, imagery, selection available etc

All feedback is associated with orders and customers, allowing you to better understand feedback and, again, further quantify the impact and those affected. Search and filter your responses to quickly identify specific issues, and export lists easily.

Installing and configuring the Census app is super straightforward - simply install the app via the Shopify App Store and approve the charge. Then head into the app configuration area via the Shopify Admin and add any of the pre-built or your chosen questions in the questions tab.

Summary of Our Core Features:

  • Embed surveys on your order confirmation page with one click
  • Get more responses with non-invasive surveys that look good out-of-the-box
  • Easy and quick installation with no development needed
  • Feedback is linked to customer profiles and orders
  • Get fast, reliable support from our eCommerce team
  • Create surveys from our extensive question bank with focuses on customer satisfaction, acquisition or bugs
  • Limited customisation and styling options
  • Access all reports and data including acquisition channels and AOV, customer satisfaction, and common site issues
  • Get regular email notifications to keep you updated on your latest responses

Also

  • Create surveys with custom, unique questions specific to your store
  • Add dynamic rules for conditional questions based on products, devices, locations or more
  • Style all surveys and customise fonts, colours and logos
  • Access and export various reports and data based on customer responses
  • Get daily, weekly or monthly email notifications with updates on responses
  • Remove Vervaunt Labs branding from surveys

Launch date

Census, by Vervaunt Labs

Census, by Vervaunt Labs

Rule-Based Post-Purchase eCommerce Surveys

The Census app allows brands and retailers to ask customers a series of questions, providing insight and feedback into their shopping experience or marketing attribution. Ask questions on brand sentiment, customer attribution, site bugs and issues, and more. Questions can be added based on rules, segmenting questions on device, product, category and tags.

Common survey use cases for our app include:

  • NPS (Net Promoter Score) - understanding your customer’s overall brand experience
  • Bugs and Issues - supporting in identifying and quantifying the impact of issues
  • Marketing Attribution - allowing for questions on where users first heard about the brand or product(s)
  • General UX Feedback - feedback from users on the overall buying experience or specific areas of the online store
  • Product Surveys - product-level questions around things like pricing, information, imagery, selection available etc

All feedback is associated with orders and customers, allowing you to better understand feedback and, again, further quantify the impact and those affected. Search and filter your responses to quickly identify specific issues, and export lists easily.

Installing and configuring the Census app is super straightforward - simply install the app via the Shopify App Store and approve the charge. Then head into the app configuration area via the Shopify Admin and add any of the pre-built or your chosen questions in the questions tab.

Summary of Our Core Features:

  • Embed surveys on your order confirmation page with one click
  • Get more responses with non-invasive surveys that look good out-of-the-box
  • Easy and quick installation with no development needed
  • Feedback is linked to customer profiles and orders
  • Get fast, reliable support from our eCommerce team
  • Create surveys from our extensive question bank with focuses on customer satisfaction, acquisition or bugs
  • Limited customisation and styling options
  • Access all reports and data including acquisition channels and AOV, customer satisfaction, and common site issues
  • Get regular email notifications to keep you updated on your latest responses

Also

  • Create surveys with custom, unique questions specific to your store
  • Add dynamic rules for conditional questions based on products, devices, locations or more
  • Style all surveys and customise fonts, colours and logos
  • Access and export various reports and data based on customer responses
  • Get daily, weekly or monthly email notifications with updates on responses
  • Remove Vervaunt Labs branding from surveys

Launch date

Pricing

Free Forever Plan

Free

  • Customise appearance of widget
  • Detailed reporting
  • Multiple question types
  • Extensive bank of pre-built questions
  • Email notifications

Premium Plan

$10/month

  • More customisation options
  • More question types
  • Rule-based questions (e.g. country, device etc)
  • Export response data

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Joseph Joseph UK

    Location United Kingdom
    Time spent using app 29 days

    Wonderful app that we've used in collaboration with our new site launch to gather feedback from our customers and give us peace of mind. Quick to set up and easy to digest results. Fully recommended if looking to do post purchase surveys, stylised much cleaner than previous apps we've used.

  • Astrid & Miyu .us

    Location United Kingdom
    Time spent using app 3 minutes

    Really well thought out and powerful tool. We've gained some valuable insights into our customer acquisitions and even some feedback on site functions. Highly recommended.

  • Bremont Watch Company

    Location United Kingdom
    Time spent using app 3 months

    Fantastic app. It's been valuable in gathering feedback from our customers in relation to the purchasing process, general onsite engagement and attribution.

Apps similar to Census, by Vervaunt Labs

  • Fuzzy Surveys

    Fuzzy Surveys

    Add polls & surveys to your stores post purchase page

    4.3 of 5 stars(8reviews)
    Free
  • Delighted Post‑Purchase Survey

    Delighted Post‑Purchase Survey

    Get post-purchase NPS feedback to improve customer experiences

    5.0 of 5 stars(5reviews)
    Free plan available
  • Mailchimp: Email Marketing

    Mailchimp: Email Marketing

    Drive traffic and sales with email and marketing automation

    3.5 of 5 stars(460reviews)
    Free plan available