VGANG for Green Suppliers

Installed app and ran into issues instantly. Could not unpublish products after publishing. Couldn't modify Product Type after publishing, or unpublish to fix. Removing from Sales Channel in Shopify products shows they are still published in VGANG app, so there is a sync issue. Trying to access the Account tab wouldn't work. Could only modify info in Shipping tab. Tried e-mailing support about this through the app, have not received a response in several days. I would like my account/products deactivated from VGANG until the services are more clear, the app works better, and customer service is more responsive. From the reviews, I had high hopes for this but after trying to, the app is virtually unusable.

I really wanted to love it. The concept is amazing. The execution is endless problems. There seems to be no understanding of how dropship platforms actually operate and when problems arise, there is no clear promise that they will be addressed. The responses from Eli are unprofessional and uninformed. I hope that after time they work out their issues because a sustainable dropshipping app is a great idea.