Recenzje (36)

Ogólna ocena
4,7
Liczba recenzji z daną oceną
  • 92% ocen to oceny z 5 gwiazdkami
  • 3% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 6% ocen to oceny z 1 gwiazdkami
16 grudzień 2023

Installed app and ran into issues instantly. Could not unpublish products after publishing. Couldn't modify Product Type after publishing, or unpublish to fix. Removing from Sales Channel in Shopify products shows they are still published in VGANG app, so there is a sync issue. Trying to access the Account tab wouldn't work. Could only modify info in Shipping tab. Tried e-mailing support about this through the app, have not received a response in several days. I would like my account/products deactivated from VGANG until the services are more clear, the app works better, and customer service is more responsive. From the reviews, I had high hopes for this but after trying to, the app is virtually unusable.

DrawDadDraw LLC
Stany Zjednoczone
3 dni korzystania z aplikacji
Matau Tech LTD odpowiedział(a) 18 grudzień 2023

Hi there,

As we answered your email on Dec 14, one day after we received it, unfortunately, we require supplier products to meet specific planet-conscious criteria to be published on VGANG. As none of your current products fulfill these specific sustainability attributes, our system has automatically blocked your account.

Edytowano 2 maj 2023

I really wanted to love it. The concept is amazing. The execution is endless problems. There seems to be no understanding of how dropship platforms actually operate and when problems arise, there is no clear promise that they will be addressed. The responses from Eli are unprofessional and uninformed. I hope that after time they work out their issues because a sustainable dropshipping app is a great idea.

SLATE + SALT
Stany Zjednoczone
3 miesiące korzystania z aplikacji