viaGlamour | Cosmetics Lab

It is nice to see a company that actually returns calls. The customer service is excellent. Keira was very helpful in getting started. Looking forward to doing business with ViaGlamour long term.

The level of care, concern and guidance Keira provided me was top notch. I reached out about an issue I thought was regarding the viaGlamor app, although the issue was not with their app Keira still walked me though the process to disable it to allow my site to work beautifully. (degabeauty.com). I am very pleased and will continue to work them viaGlamor because they have expressed their intension in my success. Thank you, viaGlamor and Thank you Shopify.

This is an amazing app, it just didn't work for what I was looking for. I do suggest using the monthly subscription until you are fully ready to commit to a yearly subscription. The discount, provided with a year membership, as enticing as it is, is not refundable if you choose to discontinue the app. Customer support was absolutely amazing, emails were answered promptly, issues were fixed within minutes and it was a pleasant experience, it just didn't work for me. I was looking for something that offered a product box, outside of the Beauty Box, that was customizable and not generic. Would recommend this to anyone who is looking to expand into the cosmetic industry. C&P of Terms of Use : "We offer an unlimited trial and an opportunity to try any any products prior to susbcribing to a paid plan. If you decide to subscribe to viaGlamour you can cancel your susbcription anytime through your dashboard or by sending a support ticket through our app. Refunds are not provided if you cancel your subscription with us and account funding will indefinitely remain linked to your acccount."

My partner and I have been using this app for 3 months now and are very impressed with the interface and customer service attached to it. Our Account Manager Keira is prompt, helpful, and very professional. The products themselves are wonderful and our customers are very happy with the quality. I would highly recommend this app for anyone wanting to get into the Beauty industry!