VIBE Shoppable Instagram Feed
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Rezensionen (39)
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Dopo un aggiornamento l'app ha smesso di funzionare e abbiamo perso centinaia di tag ai prodotti. decine e decine di ore di lavoro.
Abbiamo contattato l'assistenza clienti e dopo diversi giorni ci hanno detto che ora era possibile mostrare solo 150 post.
In realtà in passato noi vedevamo molti più tag e molti più post.
L'app è funzionale solo se hai pochi video (150) poi consigliamo di trovare altre soluzioni perchè vi ritroverete con diversi feed organizzati malissimo graficamente e nella gestione.
Le recensioni positive sono principalmente perchè l'app inizialmente era gratuita. Ora è anche pagamento. Abbiamo perso solo dei gran mesi di lavoro!! Davvero un dispiacere!
A nome del team VIBE, vorrei porgerti le mie più sentite scuse per qualsiasi inconveniente e problema tu abbia avuto con la nostra app. Ci teniamo a uno standard elevato e ci dispiace di non essere stati all'altezza delle tue aspettative.
Dopo una lunga discussione con te, speriamo davvero di ottenere la tua soddisfazione offrendoti più personalizzazione, tuttavia, poiché anche le nostre risorse sono limitate, anche la personalizzazione è limitata. Abbiamo anche spiegato che la nostra offerta di personalizzazione si basa su ciò che abbiamo ricercato per garantire che VIBE funzioni stabilmente sul tuo negozio e non influisca sulle prestazioni del tuo negozio. Comprendiamo che la tua richiesta è molto alta nel mostrare post più alti, come abbiamo suggerito, speriamo davvero di personalizzare per il tuo negozio, ma c'è ancora una limitazione per garantire le prestazioni del tuo negozio.
Spero che tu possa darci un'altra possibilità per aiutarti, ti preghiamo di contattarci tramite chat live 24 ore su 24, 7 giorni su 7 o di rispondere alla mia e-mail.
Apprezziamo la tua attività con PageFly e ci impegniamo a fornirti il miglior servizio possibile.
Non vedo l'ora di sentirti presto.
Cordiali saluti,
VIBE | Cookie - Responsabile della soddisfazione del cliente
thank you for a very nice layout and easy setup compared to all other third party video showing apps
Hey there!
Thank you so much for sharing your thoughts with us, you are very kind!!
We are very happy to read your words.
Whenever you need help you can reach out to us in the live chat.
Best Regards,
Cookie | PageFly Team
Fantastic app even in free mode, thank you
Thank you for taking the time to leave us such a wonderful review! Your words have genuinely made our day and inspired us to keep improving our services for valued users like you.
We are always here to assist you, so if there's anything you need help with, please feel free to reach out to our support team.
Have a wonderful day ahead. Take care and thank you again!
Cookie - Ecomate Team
Awesome app and customer service!
Hi,
Thanks for the kind words. Your feedback means a lot to us and we will do our best to deserve your trust.
Please don't hesitate to contact us anytime if you need any more help.
Cookie | Ecomate Team
Had a few issues a Elias sorted them out within 10 minutes. Highly recommend this app
It's so amazing to have your detailed review of your experience with VIBE. Thank you so much for your time to share with us.
We are always here, anytime when you need us.
Have a nice day!
Cookie - Ecomate Team
Great app; easy to install and the look is great on my website. Simple and effective. Great customer service.
Hi,
Thank you so much for your kind words – they've made my day! I'm glad that we were able to help you with the issue. We strive to improve ourselves every day to enhance your user experience.
Don't hesitate to reach out to us anytime you need help. We're just a chat away.
Have a fantastic day ahead and take care!
Eli | Ecomate Team
Great App! Love it♥
Thank you for taking the time to leave us such a wonderful review! Your words have genuinely made our day and inspired us to keep improving our services for valued users like you.
We are always here to assist you, so if there's anything you need help with, please feel free to reach out to our support team.
Have a fantastic day ahead. Take care and thank you again!
Cookie - Ecomate Team
It is a nice Insta app to present and highlight my product on the website. The shopping function makes it easy to add products to the cart. I highly recommend this app. Additionally, the online support responds quickly and provides high-quality answers to my questions.
Thank you so much for your review, I am so happy that you have a positive experience with VIBE.
It was very nice of you. Rest assured that we will keep on improving our services for valued VIBE users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of VIBE. For your concern, you can absolutely add a feed to many pages of your store by adding a new section on the page you want.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Cookie - Ecomate Customer Satisfaction Manager
The app works exactly as desired, and their support team is very quick to respond and help.
Dear Gorski Montreal, I would like to thank you so much for your kind words toward VIBE and our service. Your words mean a lot to us as we strive for an extraordinary customer experience and outstanding products.
Please remember that we're here whenever you need assistance with our apps or services.
Thank you so much.
Eli - Ecomate Team
Easy to use and brilliant app, thank you for keeping it free for so that small business like us can use it to boost sales from Instagram, Absolutely loving It, 1000000% recommended
Hi,
Thank you so much for this wonderful review. We really appreciate you being a PageFly user and helping to share your experience with us. We’re here for you when you need us.
Please don't hesitate to drop us a message anytime if you need anymore help.
Regards,
Cookie - Ecomate Team