VIBE Shoppable Instagram Feed

VIBE Shoppable Instagram Feed

Rezensionen (39)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 90 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
10. September 2024

Dopo un aggiornamento l'app ha smesso di funzionare e abbiamo perso centinaia di tag ai prodotti. decine e decine di ore di lavoro.
Abbiamo contattato l'assistenza clienti e dopo diversi giorni ci hanno detto che ora era possibile mostrare solo 150 post.
In realtà in passato noi vedevamo molti più tag e molti più post.

L'app è funzionale solo se hai pochi video (150) poi consigliamo di trovare altre soluzioni perchè vi ritroverete con diversi feed organizzati malissimo graficamente e nella gestione.

Le recensioni positive sono principalmente perchè l'app inizialmente era gratuita. Ora è anche pagamento. Abbiamo perso solo dei gran mesi di lavoro!! Davvero un dispiacere!

QUANTICLO
Italien
8 monate mit der App
Ecomate hat geantwortet 20. September 2024

A nome del team VIBE, vorrei porgerti le mie più sentite scuse per qualsiasi inconveniente e problema tu abbia avuto con la nostra app. Ci teniamo a uno standard elevato e ci dispiace di non essere stati all'altezza delle tue aspettative.

Dopo una lunga discussione con te, speriamo davvero di ottenere la tua soddisfazione offrendoti più personalizzazione, tuttavia, poiché anche le nostre risorse sono limitate, anche la personalizzazione è limitata. Abbiamo anche spiegato che la nostra offerta di personalizzazione si basa su ciò che abbiamo ricercato per garantire che VIBE funzioni stabilmente sul tuo negozio e non influisca sulle prestazioni del tuo negozio. Comprendiamo che la tua richiesta è molto alta nel mostrare post più alti, come abbiamo suggerito, speriamo davvero di personalizzare per il tuo negozio, ma c'è ancora una limitazione per garantire le prestazioni del tuo negozio.

Spero che tu possa darci un'altra possibilità per aiutarti, ti preghiamo di contattarci tramite chat live 24 ore su 24, 7 giorni su 7 o di rispondere alla mia e-mail.

Apprezziamo la tua attività con PageFly e ci impegniamo a fornirti il ​​miglior servizio possibile.

Non vedo l'ora di sentirti presto.

Cordiali saluti,
VIBE | Cookie - Responsabile della soddisfazione del cliente

7. September 2024

thank you for a very nice layout and easy setup compared to all other third party video showing apps

AI Music Service
Vereinigte Staaten
4 monate mit der App
Ecomate hat geantwortet 29. Oktober 2024

Hey there!

Thank you so much for sharing your thoughts with us, you are very kind!!
We are very happy to read your words.

Whenever you need help you can reach out to us in the live chat.

Best Regards,

Cookie | PageFly Team

20. August 2024

Fantastic app even in free mode, thank you

MOMIJI KIDS
Singapur
7 monate mit der App
Ecomate hat geantwortet 21. August 2024

Thank you for taking the time to leave us such a wonderful review! Your words have genuinely made our day and inspired us to keep improving our services for valued users like you.

We are always here to assist you, so if there's anything you need help with, please feel free to reach out to our support team.

Have a wonderful day ahead. Take care and thank you again!

Cookie - Ecomate Team

10. Oktober 2024

Awesome app and customer service!

BROVI Australia & New Zealand
Australien
8 tage mit der App
Ecomate hat geantwortet 29. Oktober 2024

Hi,

Thanks for the kind words. Your feedback means a lot to us and we will do our best to deserve your trust.

Please don't hesitate to contact us anytime if you need any more help.

Cookie | Ecomate Team

10. Oktober 2024

Had a few issues a Elias sorted them out within 10 minutes. Highly recommend this app

DownUnderThunder
Australien
7 tage mit der App
Ecomate hat geantwortet 29. Oktober 2024

It's so amazing to have your detailed review of your experience with VIBE. Thank you so much for your time to share with us.

We are always here, anytime when you need us.

Have a nice day!

Cookie - Ecomate Team

1. August 2024

Great app; easy to install and the look is great on my website. Simple and effective. Great customer service.

lisanoto
Kanada
Etwa ein monat mit der App
Ecomate hat geantwortet 4. August 2024

Hi,

Thank you so much for your kind words – they've made my day! I'm glad that we were able to help you with the issue. We strive to improve ourselves every day to enhance your user experience.

Don't hesitate to reach out to us anytime you need help. We're just a chat away.

Have a fantastic day ahead and take care!

Eli | Ecomate Team

Bearbeitet am 30. August 2024

Great App! Love it♥

Glam Duchess
Vereinigte Staaten
11 tage mit der App
Ecomate hat geantwortet 29. Oktober 2024

Thank you for taking the time to leave us such a wonderful review! Your words have genuinely made our day and inspired us to keep improving our services for valued users like you.

We are always here to assist you, so if there's anything you need help with, please feel free to reach out to our support team.

Have a fantastic day ahead. Take care and thank you again!

Cookie - Ecomate Team

12. Juli 2024

It is a nice Insta app to present and highlight my product on the website. The shopping function makes it easy to add products to the cart. I highly recommend this app. Additionally, the online support responds quickly and provides high-quality answers to my questions.

Orange Cube
Australien
2 monate mit der App
Ecomate hat geantwortet 28. Juli 2024

Thank you so much for your review, I am so happy that you have a positive experience with VIBE.

It was very nice of you. Rest assured that we will keep on improving our services for valued VIBE users like you.

Once again, Thank you for the loving words you've shared, and thank you for being the best part of VIBE. For your concern, you can absolutely add a feed to many pages of your store by adding a new section on the page you want.

If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!

Have a wonderful day, and take care!

Cookie - Ecomate Customer Satisfaction Manager

18. Juli 2024

The app works exactly as desired, and their support team is very quick to respond and help.

Gorski Montreal
Kanada
28 tage mit der App
Ecomate hat geantwortet 28. Juli 2024

Dear Gorski Montreal, I would like to thank you so much for your kind words toward VIBE and our service. Your words mean a lot to us as we strive for an extraordinary customer experience and outstanding products.

Please remember that we're here whenever you need assistance with our apps or services.

Thank you so much.

Eli - Ecomate Team

28. September 2024

Easy to use and brilliant app, thank you for keeping it free for so that small business like us can use it to boost sales from Instagram, Absolutely loving It, 1000000% recommended

Hair Trendz
Indien
Etwa 4 stunden mit der App
Ecomate hat geantwortet 29. Oktober 2024

Hi,

Thank you so much for this wonderful review. We really appreciate you being a PageFly user and helping to share your experience with us. We’re here for you when you need us.

Please don't hesitate to drop us a message anytime if you need anymore help.

Regards,
Cookie - Ecomate Team