vidaXL Dropshipping , 51 reseñas

Calificación general
2,5
Recuentos por nivel de calificación
  • El 20% de las calificaciones son de 5 estrellas
  • El 10% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 8% de las calificaciones son de 2 estrellas
  • El 61% de las calificaciones son de 1 estrellas
11 de marzo de 2021

I can't even get the app started since the support doesn't answer and give me the API key - the first they sent did not work and the app did not work I had to download the app three times. Sad they can't get better software and support for this app.

Home of HappyDesign
Suecia
3 meses usando la aplicación
Woosa respondió 12 de marzo de 2021

Hello Home of HappyDesign,

Woosa is the developer of this app, which offers great support with a good response time via our website or the live chat, see: woosa.com/support.

VidaXL is the dropshipping company where you need the API key from. Can you please escalate your request to Woosa? So that we can support you in getting the API key from vidaXL as soon as possible?

Thanks in advance.

Best regards,
Team Woosa

19 de julio de 2021

DO NOT USE IT! Yesterday my ENTIRE product catalogue from VidaXL disappeared! 1000's of edited products, weeks and weeks of work wasted. I had ads running that were sending people to a product that had been deleted! Who pays for that wasted ad spend!? I had the same problem as the person who reviewed below too. 1000's of product prices changed to the B2B price. Zero useful instructions. I had to password protect the site, this, in turn, upset Google and I had my merchant account suspended.

Kulani Home
Reino Unido
Alrededor de 2 meses usando la aplicación
Woosa respondió 19 de julio de 2021

Hi Kulani Home,

This seems a very weird issue, which never happened before (only due to misconfiguration or use of our settings).

For example unselecting a category, will result in products to be deleted within that category.

We have replied to your support ticket, to discuss the matter.

Best regards,
Team Woosa

Fecha de modificación: 10 de diciembre de 2021

This app charges you without asking. You just need to add it and even if you do not open it ever, it still will take your $29. It is not worth it to comment more...

Bragga Home Solutions
Bulgaria
Alrededor de 2 meses usando la aplicación
Woosa respondió 10 de diciembre de 2021

Hi Bragga Home Solutions,

As you might know as a user of Shopify, an installed Shopify app will be automatically charged even if you have not opened it.

If you want us to do not charge, then please cancel the installation of the app and request a refund via the Shopify Support agency.

It is not very efficient to communicate via a review. We can assist you with anything via phone, live chat or email. Just contact us via woosa.com/support and we are happy to help!

Best regards,
Team Woosa

Fecha de modificación: 21 de julio de 2021

Waste of time , there is no way to start 30 days trial , once you register they will take you to VidaXL site and they are asking 30Euros to Join and Start Dropshipping . There is no need for this plugin , you can directly start dropshipping with VidaXL , Misleading!

Shoplane Australia
Australia
Alrededor de 1 mes usando la aplicación
Woosa respondió 21 de julio de 2021

Hi Shoplane,

Sorry that you feel like we're misleading you.

We - Woosa - are the developers of the plugin. VidaXL is basically a seperate company who provides the dropshipping solution. Therefore we both charge a subscription fee, since we both have done an effort to make a solution available.

However, it seems this is not clear from the beginning. Therefore we'll adjust our introduction text. Thank you for the heads up!

Best regards,
Team Woosa

9 de marzo de 2021

The import works sporadically, not always from time to time. We need something that really always works. You lose track of things when you have to check individual articles whether they are imported or not. It has already been discussed with support. I'll be happy to come back to it if it works properly. But at the moment I have to save the 30EUR. I did another test today and clicked the following: Clothing accessories Lapel buttons And he imports 2 products for me that I wanted to import 2 weeks ago: vidaXL speaker stand column design 2 pcs. tempered glass black vidaXL table microphone stand black steel Category loudspeakers not all imported and then pictures are missing. The support always writes back. But overhauled the APP that it works 100%.

Elektroniktrade
Suiza
29 días usando la aplicación
Woosa respondió 10 de marzo de 2021

Hi Elektroniktrade,

Thank you for your review.

We have seen that you have been in touch with our support. Unfortunately 1% of the VidaXL app users experience this issue.

The good news is: we have a solution ready for it and will release it very soon. My colleagues will keep you updated about this. Sorry for the inconvenience, hope to welcome you back soon.

Best regards,
Team Woosa

1 de diciembre de 2021

The app is working correctly and is very useful, the application eases the dropshipping with VidaXL. The support team is responsive.

MyDiscountUniverse
Francia
28 días usando la aplicación
Fecha de modificación: 16 de julio de 2021

Unfortunately does not work as hoped :-( the prices are overwritten with the B2B prices despite the settings - that's a disaster with 1,000 products! The price calculation settings are not logical and also not understandable. For me as a Shopify webshop provider, NO recommendation !! In the worst case, it causes enormous losses if you do not recognize quickly enough that the net prices are suddenly in the online shop.

Dein Gartenbedarf
Alemania
26 días usando la aplicación
Woosa respondió 16 de julio de 2021

Hi Dein,

Sorry to hear that you're confused by our settings.

Did you know we have a support desk, which is ready to help you on a daily basis? We will invest some more time in documentation for this app and explaining every setting in detail, based on your feedback.

Please feel free to contact us via support@woosa.com or +31 (0)320 - 33 77 77.

Best regards,
Team Woosa

Fecha de modificación: 23 de abril de 2021

I have spent incredible amount of time and also some money Guinea pig testing this beta app. It's a shame that we have to pay to be testing this clearly buggy and not working app as you can see from other reviews as well. The product import stops for no reason and it will create duplicate products if it is run again. Duplicate products with same SKU's also show different stock quantities so it would create a lot of problems if someone would rely on this app for selling. Also there is no documentation available.

Sisustajankoti
Finlandia
22 días usando la aplicación
14 de octubre de 2022

Stunden von Arbeit zum Produkttexte schreiben, Preisgestaltung, Foto Bearbeitung, und etc. gingen verloren, weil die App die Daten einfach überschreibt !!!!!! DAFÜR GIBT ES KEINE ENTSCHULDIGUNG, ICH HABE TAGE DARAN GESESSEN !!!! ICH BIN EXTREM SAUER !

Cats-shop24
Alemania
16 días usando la aplicación
Woosa respondió 18 de octubre de 2022

Dear Cats-shop24,

Even though it is a shame that all your work is lost, this has nothing to do with the functionality of our plugin.

You can configure in our settings to NOT update content like description, title and so on. Probably you have misconfigured these settings?

If you need any help with setting up our app, you can always reach out to our support desk via support@woosa.com.

Hope to hear from you soon!

Kind regards,
Team Woosa

24 de agosto de 2023

Bonjour,

A priori nous avons un essaie de 30 jours, mais celui semble ne pas être pris en compte, on nous demande de payer 30 euros, pour avoir là clefs d’accès API de manière à poursuivre l’intégration.

Aussitôt installer aussitôt retirer.

Contact chat défectueux.

MAISON LILY PARIS
Francia
5 días usando la aplicación