리뷰 (61)
상세 검색
-
평점별
I want to unsibscribe, but there is no option to do it???? With 1 click I can subscribe but there is hidden option to cancel subscription? WHY?
Thank you for leaving your review. You can uninstall the app by going to the Shopify admin, click Settings > Apps and sales channels. Click the app vidaXL app. To remove the app from your store, click Uninstall app.
For more information visit https://help.shopify.com/en/manual/apps/uninstalling-apps
DONT INSTAL!!! AND DO NOT SUBSCRIBE. CUSTOMER SERVICE IS VERY VERY BAD!
THEY DO NOT INSTALL VARIANTS WHILE VIDAXL PROVIDE INSTRUCTIONS ON HOW TO DIFFERENTIATE AND THE PLUGIN DOESNT WORK
Good day!
We could have expected this 1-star review since our conversation was already unpleasant right from the beginning.
We wish you good luck with another app!
Greetings,
Jessica
Woosa
Very easy to use. I don't understand why people are complaining, instructions are clear and easy. You don't have to have a big knowledge to work with this app.
Thank you for your review! Great to hear that you are loving the app!
If you need any help you can reach out to our support team in the chat.
I agree with the previous 5 star review, easy to use and organise. I didnt find any duplicated listings after merging my shopify with vidaxl. Yes, it can look like duplicated but the app just separating the same products by size or color and I think its good. Makes life easier. If you want to keep these products under one listing... stop crying and do it yourself. At least you will realize how many things you are selling. So thumbs up for everyone who invented this system and thank you for making our work easier. Both Woosa and Shopify
Thank you for your review! Great to hear that you are loving the app.
You can always leave your suggestions on wishlist.woosa.com.
If there is anything we can do, we are here to help.
Very bed app...
Lodged a support request on Monday for a critical issue. Product images are being removed on live SKUs synced via this app. Friday no response. Not good enough, looking into other solutions.
Hi Bargain Avenue,
Sorry to hear that you are not satisfied.
VidaXL had an issue with the product images yesterday indeed. We load them from their CDN and therefore it didn't show in your store. However, they fixed the issue and it has nothing to do with the functionality of the app itself.
Let us know if you have any more questions via support@woosify.com. We are happy to help!
Kind regards,
Team Woosify
Extremely disappointed, duplicating 100 of products, and not happy
Due to delay in price update on an item, I lost money on an order.
Tried to reach out to support, but never received a reply.
Hi Salamin,
Thank you for your review.
Support always replies within 4 hours (during business hours) to your ticket. Where did you submit a ticket? Please try again via support@woosify.com.
Thanks in advance!
Kind regards,
Team Woosify
Boa tarde tenho está aplicação há quase um ano, de algumas semanas para cá que os produtos novos estão a entrar sem stock, já enviei vários emails com exemplos, ninguém resolve, hoje desinstalei a app e voltei a instalar, agora nem sequer consigo aceder às configurações porque a mesma nem se mexe, como querem fazer resolvem a questão ou desinstalo o app de vez?
Hello Storenanda,
We are in contact with you since today. Unfortunately this 1-star review reaches us, before we could investigate what went wrong on your shop.
Maybe you would reconsider this review after the issue is solved? We're working hard to solve it as soon as possible for you!
Best regards,
Team Woosa
Hi, how do I communicate with your support team? Never got a response after clicking 'Get Support' button or I don't know where a response was sent. Thanks. Update: tried creating a ticket on your website linked on another review to get some info. Couldn't submit because I didn't provide Wordpress user/password. Don't have wordpress and really? you ask for user/password via online form...?
Hi NPM Workshops,
We can imagine this is very unclear to you. We will make sure that this will be changed as soon as possible.
For now you can submit a ticket by choosing "Account/Billing". We're happy to help you!
Best regards,
Team Woosa