vidaXL Dropshipping , 52 条评论
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HELLO. Do not resell the goods of this company, because the goods are of poor quality, defective. Returns are fine, but customers are unhappy with most items. I've had a lot of nerves with this company because of customer complaints.
Hi Aduko,
Sorry to see you had such a bad experience with the quality of the items.
Be aware that we are Woosa and only provide the integration of VidaXL into your store. Please contact VidaXL if you have an issue with shipments and items.
I hope you experience with our app and support were better.
If you're considering installing the app, don't. I've already imported 15,000 products, and most of them are out of stock. Some even show stock levels of more than 50. This isn't a new problem. I'll update my review once this issue is resolved. Be cautious and don't risk damaging your website.
Very easy to use. I don't understand why people are complaining, instructions are clear and easy. You don't have to have a big knowledge to work with this app.
Very bed app...
I agree with the previous 5 star review, easy to use and organise. I didnt find any duplicated listings after merging my shopify with vidaxl. Yes, it can look like duplicated but the app just separating the same products by size or color and I think its good. Makes life easier. If you want to keep these products under one listing... stop crying and do it yourself. At least you will realize how many things you are selling. So thumbs up for everyone who invented this system and thank you for making our work easier. Both Woosa and Shopify
Thank you for your review! Great to hear that you are loving the app.
You can always leave your suggestions on wishlist.woosa.com.
If there is anything we can do, we are here to help.
DONT INSTAL!!! AND DO NOT SUBSCRIBE. CUSTOMER SERVICE IS VERY VERY BAD!
THEY DO NOT INSTALL VARIANTS WHILE VIDAXL PROVIDE INSTRUCTIONS ON HOW TO DIFFERENTIATE AND THE PLUGIN DOESNT WORK
Good day!
We could have expected this 1-star review since our conversation was already unpleasant right from the beginning.
We wish you good luck with another app!
Greetings,
Jessica
Woosa
Extremely disappointed, duplicating 100 of products, and not happy
Inmiddels met verschillende applicaties gewerkt, maar deze toch wel eenvoudig en super in gebruik! Andere apps nemen de feed niet zo goed over als deze. Contact met Jessica is ook vlot :)
5 sterren van ons!
Hi team CNstore,
Dank voor jullie positieve review, wordt gewaardeerd!
Fijn dat jullie een vliegende start hebben kunnen maken met de vidaXL Dropshipping app voor Shopify.
Op een mooie start van een succesvolle samenwerking!
Groetjes,
Jessica
Woosa
I think this app is good. After reading all the bad reviews; I was sceptical. However; if you take your time to understand the app; and use the customer support when needed; you will handle this app without problem in no time. The customer support is helpful. The support replies within the timeframe expected. I recommend that you make a instructional video similar to what you offer WooCommerce users. Also a manual. Maybe you allready have it; but I have not found it :) 5 stars.
Hi Domingo.no,
Thank you for your 5-star review, we really appreciate!
Also your feedback is very helpful, we'll improve our documentation and make sure we will record a similar video which we already have for WooCommerce.
Good luck with your business, you know where to find us if you have any questions!
Kind regards,
Team Woosify
Due to delay in price update on an item, I lost money on an order.
Tried to reach out to support, but never received a reply.
Hi Salamin,
Thank you for your review.
Support always replies within 4 hours (during business hours) to your ticket. Where did you submit a ticket? Please try again via support@woosify.com.
Thanks in advance!
Kind regards,
Team Woosify