評論 (62)
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Wir haben nicht einmal ein Konto! Und es werden 29 USD abgebucht. Absolut nicht zu empfehlen.
Sehr sehr schlechter Support!!! Sind gar nicht kulant und wissen über nichts Bescheid. Die App leider auch nicht brauchbar, da die Bilder nicht komplett importiert werden und die Produktbeschreibungen sind furchtbar.
Kundensupport ist nicht gut. Man muss immer lange warten und veleleicht bekommt man auch keine Lösung. Kategorien Mapping ist ein großes Problem und neue Produkte immer wenn aktualisiert werden kann man nicht finden und auch in shop kann man nicht zeigen und verkaufen. Der Hesteller von dieser App soll diese alle Probleme korrigieren und danach diese App veröffentlichen. nicht empfehlenswert das ist viel stressig
Lodged a support request on Monday for a critical issue. Product images are being removed on live SKUs synced via this app. Friday no response. Not good enough, looking into other solutions.
Hi Bargain Avenue,
Sorry to hear that you are not satisfied.
VidaXL had an issue with the product images yesterday indeed. We load them from their CDN and therefore it didn't show in your store. However, they fixed the issue and it has nothing to do with the functionality of the app itself.
Let us know if you have any more questions via support@woosify.com. We are happy to help!
Kind regards,
Team Woosify
Sehr gute App aber nicht für den Schweizer Markt zu empfehlen !! da die Preise nicht an das Schweizer Geldformat angepasst werden können und das Unternehmen auch nicht vor hat dies zu tun in naher Zukunft und somit eine Automatisierung des Stores Verunmöglicht
bestes Beispiel: www.oceanien.ch Preisgestaltung im Checkout beachten !
in der Storefront konnte Ich noch alle Preise runden aber halt an die Programmierung des Checkouts läst shopify mich nicht ran. aber sie sagt auch klar das die Preise Geldformate von VIdaXL ( woosa ) richtig übermittelt werden müssen wenn Sie ein seriöser Dropshipping für die Schweiz sein wollen.
eigentlich wollte ich International auf allen Märken in denen oceanien vertreten ist diese app einbeziehen
aber wenn sie mir nicht einmal mit solch einem kleinen Problem helfen wollen sehe ich in naher Zukunft auch keinen Grund für weitere Zusammenarbeit.
Extremely disappointed, duplicating 100 of products, and not happy
Due to delay in price update on an item, I lost money on an order.
Tried to reach out to support, but never received a reply.
Hi Salamin,
Thank you for your review.
Support always replies within 4 hours (during business hours) to your ticket. Where did you submit a ticket? Please try again via support@woosify.com.
Thanks in advance!
Kind regards,
Team Woosify
we wanted to give 0 stars but it doesn't work ;)
Concerning customer service it is very bad we are constantly forced to repeat the same questions without having answers to our problems which lasts for days with little Jessica who moves at the speed of a snail ;)
we will say that the level of professionalism is very, very low with the impression of speaking to child agents who throw tantrums if you ask too many questions ;)
There is still a lot of work to do,
Good luck !
Good day Fabien,
This review speaks volumes.
You explained that you can’t speak English and communicated with us by using Goolge Translate.
This caused a language barrier, which resulted in repeating multiple times. Your professionalism and respect towards us was lacking, we therefore suggested to quit the collaboration.
I wish you good business and a happy life!
Kind regards,
Jessica
Woosa
Boa tarde tenho está aplicação há quase um ano, de algumas semanas para cá que os produtos novos estão a entrar sem stock, já enviei vários emails com exemplos, ninguém resolve, hoje desinstalei a app e voltei a instalar, agora nem sequer consigo aceder às configurações porque a mesma nem se mexe, como querem fazer resolvem a questão ou desinstalo o app de vez?
Hello Storenanda,
We are in contact with you since today. Unfortunately this 1-star review reaches us, before we could investigate what went wrong on your shop.
Maybe you would reconsider this review after the issue is solved? We're working hard to solve it as soon as possible for you!
Best regards,
Team Woosa
Hi, how do I communicate with your support team? Never got a response after clicking 'Get Support' button or I don't know where a response was sent. Thanks. Update: tried creating a ticket on your website linked on another review to get some info. Couldn't submit because I didn't provide Wordpress user/password. Don't have wordpress and really? you ask for user/password via online form...?
Hi NPM Workshops,
We can imagine this is very unclear to you. We will make sure that this will be changed as soon as possible.
For now you can submit a ticket by choosing "Account/Billing". We're happy to help you!
Best regards,
Team Woosa