CBB • Video Background
Lever op til Shopifys højeste kvalitetsstandarder for hastighed, brugervenlighed og værdi for shopejere
Anmeldelser (205)
Afgræns
-
Efter bedømmelse
Easy to use video app that doesn't require coding and comes with good support. We have been searching all over the internet & stumble across this app. Definitely worth checking out.
Your review made our day here!🤩 Thank you so for the kind words and for trying our app. Our support team will be ready 24/7 to help with anything you might need in the future too. We wish you the best in your business.
Cheers,
The Incubate Team.
i cannot begin to praise this enough!
we've spent a good couple of weeks looking at varying video tools and apps on Shopify and after carefully reading through both reviews and features lists we finally decided to give video background a trial and we have been blown away with it so far!
we are now looking to implement video background across our whole site!
To sum it up for us:
Easy to use with a wealth of functionality
incredibly helpful and polite support staff
useful dynamic tool!
We would highly recommend!
Constantly glitching
Hello Gigi Burris Team,
Thank you for installing our CBB • Video Background app on your store.
We are sorry if you are not happy with our app and upon checking previous email conversations with our customer service team, you were initially experiencing error 403 which indicates a Shopify Platform Outage.
Our Team had tested the app from their Sandbox stores and did not encounter the same issue and since it was a Shopify outage, the 403 error should resolve on its own. Most outage issues can actually be seen and monitored at https://www.shopifystatus.com/
Regarding the video configuration, we are more than happy to assist you or guide you with everything to make sure that the videos run smoothly on your store.
We have been reaching out to you via email and have been trying to reach you over the phone as well, so we can best assist you, however, we are unable to get through to the number we have on our records. Unfortunately, we haven't received any response via email as well.
We have a team dedicated to assisting you 24/7, so please feel free to respond to any of our emails or send us a new one at support@codeblackbelt.com and we will be happy to help and provide you with the best service possible.
We can also jump into a call or chat to help you configure your videos in your store and address any concerns you may have with our app.
Warm Regards,
Code Black Belt Support Team
Definetly a good app for my store. Customers welcoming with nice video and hyped music giving them that energy to spend some :)
Unbelievable app, so good! Been waiting for one like this for ages. Works like magic. www.printswithfeelings.com
Fantastic app and fantastic support. I have a tricky theme setup and the Code Black Belt team helped me set it up perfectly and was rapid in their response. The UI on the back end is phenomenal as well - super easy to change videos and put them where you want them.
Bravo.
Really relatively quite convenient with amazing customer service who are happy to help and will make sure everything looks good as it should.
Thank you so very much for taking the time to review our app and for the wonderful comments you wrote about our support team. This motivates us to keep giving our best!!
Cheers,
Customer Success Team I Shop Circle
This app is a lifesaver! It can replace any section on your webpage with your desired video and so much more! Plus the customer support is so quick! We had to go live a day after and help was provided within minutes!
Wow, thanks for these comments. Your review is also a life-saver. It motivates us to keep up the good work and serve you better. If further assistance is needed, we'll be 24/7 for you. 😍
All the best,
The Incubate Team
Absolutely outstanding an excellent support! Very impressed with how quick and competent their team are.
I love this App it should be on every website in the world but for now it's my best kept secret .