CBB • Video Background
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Mon thème ne prenait pas en compte les vidéos (sauf lien youtube qui ne fais pas pro du tout).
Cette appli est super, je la conseille fortement. Si vous rencontrez le moindre problème, vous écrivez un mail et l'équipe vous répond en maximum 5 minutes ! Je recommande !
Great Product and even better support. Mike went over and above call of duty to help me set things up. Ultimately what I needed was not this app and I had to go a different rout. But while we used the app it worked as it was supposed to and Mike made every attempt to adjust it to our needs. Thanks again for a great job.
I love love love this app! I was looking for a way to loop a video on my home page and this app has done it beautifully. You can see it on my homepage https://morethanswim.com
Thanks for your kind words, they mean the world to us 😍! Your store looks amazing with that video. We are so glad that you trust us, we wish you the best!
This video is cool as it gets. It brings my site alive and can be placed just about anywhere on your sire. 5 Stars
Constantly glitching
Hello Gigi Burris Team,
Thank you for installing our CBB • Video Background app on your store.
We are sorry if you are not happy with our app and upon checking previous email conversations with our customer service team, you were initially experiencing error 403 which indicates a Shopify Platform Outage.
Our Team had tested the app from their Sandbox stores and did not encounter the same issue and since it was a Shopify outage, the 403 error should resolve on its own. Most outage issues can actually be seen and monitored at https://www.shopifystatus.com/
Regarding the video configuration, we are more than happy to assist you or guide you with everything to make sure that the videos run smoothly on your store.
We have been reaching out to you via email and have been trying to reach you over the phone as well, so we can best assist you, however, we are unable to get through to the number we have on our records. Unfortunately, we haven't received any response via email as well.
We have a team dedicated to assisting you 24/7, so please feel free to respond to any of our emails or send us a new one at support@codeblackbelt.com and we will be happy to help and provide you with the best service possible.
We can also jump into a call or chat to help you configure your videos in your store and address any concerns you may have with our app.
Warm Regards,
Code Black Belt Support Team
Guter und schneller Kundensupport. Ich hatte ein Problem mit der richtigen Positionieren und Formatierung eines Videos. Es hat keine 24 Stunden gedauert, da habe ich eine Custom CSS vom Kundensupport erhalten. Danke!
This is great, it is so easy and so fun to work with this app! :)
thumbs up a really helpful app i definitely like the idea of an app that would allow me to put videos on page
Really happy! We added it to www.itreallyworksvitamins.com and it worked straight away! yippee!
I love the app it really improved the presentation of my site I got an awesome video up that connects with my customers... Im wondering if I can have different videos on different pages....