CBB • Video Background , 204 รีวิว
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The customer service behind this app is amazing! We had some issues getting the app to work and they helped us right away. We have never had better customer support from an app! The customization on how you want to have your video displayed is phenomenal and it is super easy to use. They definitely deserve a 5-star rating and are well worth the subscription.
Hello, thanks for trying our app,
The play video button in the middle of the page was not from our app but from your theme. We have already hidden it.
I've recorded a video of your store https://youtu.be/VMi6e5tPWl0 where you can see how everything is working smoothly and there is no play button.
Whenever you need any assistance with our app just drop us an email, we are always happy to help.
This app blows my mind!!! The features, the smooth integration and one of the very BEST support teams I have ever came across. I've searched a long time and tried a lot of other apps, none can do what this app can do. If you want to integrate YouTube videos to your store, this is the one to go! GREAT!!!
Great app that did exactly what I needed it to. Support was also a big help. Highly recommended for anyone wanting to add videos to their store.
Thank you so much for your feedback and for trusting us. We are always striving to provide you with the best support experience, along with quality and reliable apps. So, getting such positive comments means the world to us. Thanks for helping us grow!🙌
All the best,
The Incubate Team
This is a great app. It worked better than expected. It's easy to add videos to literally any section, loop them, autoplay them, and it's seamless. I really can't be happier with this app. As a video producer, it gives me unlimited ability to use video in a Shopify store.
Thank you so much for leaving us this fantastic review, your kind words and we appreciate you finding our app so useful!
Our support team is always happy to help you 24/7 with anything you may need
All the best,
Customer Success Team I Shop Circle
Very fast answers and good service, thanks for the help credit to Support Valentina Very fast answers and good service, thanks for the help credit to Support Valentina
Thank you for taking the time to leave us this amazing 5-star review!! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. Massive kudos to Valentina too, great job :)
If you need anything in the future, please reach out to our support team and we'll be happy to help.
Have a fantastic day,
Customer Success Team | Shop Circle
This is app is easy to use and more importantly the support team is exceedingly helpful, quick to respond knowledgeable. All around great app!
Thank you so much for leaving us a fantastic review. We are delighted to hear you are very satisfied with our app and support; and also, your kind words motivate us to keep giving our best.
Should you need any help, feel free to reach us back 😊
All the best with your business,
Customer Success Team I Shop Circle
Great service, affordable product, no complaints! ...................................................
We love to provide the best service we can, and getting such positive feedback means the world to us. Thanks so much! 🙌
Fantastic app and superior and fast customer support. The app is easy to use, but sometimes you need a little tweaking for your template. The support team replies quickly and always comes through for me.
We are happy to know that our app fulfilled your expectations and this really motivates us to keep improving the app and support we provide. Any other requests you may have, do not hesitate to reach out.
We will be happy to help.
All the best,
Customer Success Team I Shop Circle
I had a difficult coding request and thought to email the app developers for some general help. Valentina went above and beyond and coded my request herself!! It saved me hours of youtubing and researching online and she helped me with the request immediately and finished everything under 15 minutes. I would recommend this app to anyone and everybody! Great app and even better customer service!
We appreciate you taking the time to write this review! It's awesome to hear that you found our app very useful and that our amazing Valentina hit the mark for you. Please stay in touch and let us know how we can help you 😊
Have a lovely day,
Customer Success Team | Shop Circle
Works very well and if you get stuck or confused the support team is very helpful and quick to respond.
Thanks for such a nice review! Happy to hear you like our app and support; this motivates us to keep it up. :)
Regards,
The Incubate Team