Video Background
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Super helpful support team. The customer service Maren gives us very professional help and she can diagnose the problem clearly. This was the only app I could find that actually did what I was looking for on our website. Much better than Shopify themes section. You don't need to worry about editing the codes and set up very easily.
Very good APP! I highly recommend this app to anyone looking for a seamless and user-friendly mobile application.
Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us. It's awesome to hear that you found our app useful and we hope it will have a positive impact on your business.
Our support team is always happy to help 24/7.
All the best,
Customer Success Team I Shop Circle
LOVE this app. The easiest app ever.
Many thanks Codeblackbelt!!
Customer support is amazing!! So helpful.
Great app to make a website more dynamic. Their support team is quick to respond and help with any issues!
Quite impressive app works fairly seamlessly and great support very quick.
I use it on my website to show a promo video in the background of my home page. Customer service is excellent and assisted me very well. Thanks
The developers are really great to work with. You will get response to your queries in minutes. They even help you setup or find solutions if there is any issue while configuring the app with your template. Secondly, the app itself has a very user-friendly interface and easy to configure if you choose the right template. Every template out there is created differently by different designers and integration of this app with some templates might not be seamless. However, if you hit a roadblock just email the developers and they will help your out. On the down side, a recurring $6 per month seem slightly expensive. At least for someone like me from India. All in all a great and possibly the best app if you want video background in your Shopify store.
Awesome app. Awesome customer service. These guys go above and beyond all expectation. Very grateful. Thank you
App is overpriced but does the job. I would be more inclined to keep this app if it was issued at cheaper rate. 1-3.00 is reasonable.
Hello Top Heavy Entertainment Team,
We are very sorry to hear that you are not satisfied with our pricing model.
Our app fees are tightly adjusted, taking into consideration different factors such as app development, maintenance, infrastructure, support, and server resources.
We have tried our best to maintain a delicate balance between these costs to make the app sustainable in the long run while still providing the best service possible.
We will be happy to discuss this with you over a phone call or perhaps a private chat so we can provide you with more options.
Our Customer Service Team has been trying to connect with you via email, so please feel free to respond or perhaps send us a new one at support@codeblackbelt.com and we will be happy to discuss this with you.
We are available 24/7, feel free to reach back to us anytime.
Warm Regards,
Code Black Belt Support Team
Great app that did exactly what I needed it to. Support was also a big help. Highly recommended for anyone wanting to add videos to their store.
Thank you so much for your feedback and for trusting us. We are always striving to provide you with the best support experience, along with quality and reliable apps. So, getting such positive comments means the world to us. Thanks for helping us grow!🙌
All the best,
The Incubate Team
