CBB • Video Background , 204 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to enhance websites with video backgrounds, giving them a modern, professional look. It's praised for its versatility, allowing videos to be added anywhere on the site and cleanly embedding YouTube videos. Many appreciate the quick, efficient customer service and the app's contribution to making websites more dynamic and attractive.
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Thank you so much Lucille Campo your very quick prompt response!
I totally recommend this app to everyone.
Great support and super helpful - any coding or formatting questions, they were quick and thorough with their feedback and explanations
We're happy to hear you've had an excellent experience with our support team. We know how important it is to always have someone to give us a hand when we need it.
Thank you so much for recommending us! 🤩
All the best with your business,
Customer Success Team I Shop Circle
Great app. Evan better service. I'm blown away. You don't need coding, it's simply amazing. I really recomend this app.
Thank you so much for the kind review. It's been a pleasure helping you with anything you need as we work hard to ensure our app and support team provides you with the best experience possible.
Should you need any help, feel free to reach us back. We are here 24/7 at your service 😊
Have a lovely day,
Customer Success Team I Shop Circle
Muito bom , perfeito adorei mt , é muito util e diferenciado .. Eu gosto muito de usar video na minha loja !
Thank you for leaving us a 5🌟 review! It is our pleasure to hear your valuable feedback and your kind words about our product. We are always here to help you 24/7 with anything you need.
Have a lovely day and all the best with your business,
Customer Success Team I Shop Circle
Works exactly as advertised. Easy to use and nice effect.
LOVE this app. The easiest app ever.
Many thanks Codeblackbelt!!
Customer support is amazing!! So helpful.
great app we use it at http://animalperformancetransmissions.com
I use it on my website to show a promo video in the background of my home page. Customer service is excellent and assisted me very well. Thanks
This app is amazing! The customer service alone is fantastic. You can see a perfect example here of how we have utilized this app to lower our bounce rate and keep customers.
http://www.bikiniluxe.com/404
Devon
Bikini Luxe
Luxury Swimwear & Resort Wear
I have never reviewed an app before on the Shopify app store, so clearly, Incubate has truly done something amazing for me to spend my time writing this review.
--------Pros--------
-The customer service is the best I've ever seen... ever. I message. They reply. Usually within minutes. There have been many times where I get replies/solutions in under 10 minutes and I am on my way.
-There is a lot of versatility with the app. You can truly do whatever you want with it.
-It is rather easy to use!
-It does what it says it'll do and more.
--------Cons (but not really)--------
-Once or twice a month, I experience some sort of glitch with the app. Sometimes videos will disappear without reason. I can say for sure that a handful of times I thought it was the app but it was me and vise versa. On the flip side, contact them and they will have a solution in no time. I recently had all my videos stop working and contacted them. Within an hour, everything was back to normal and better than ever.
-This could very likely not be related to the app at all but my website has a rather slow speed score. I am not sure if this is because of the app, the number of videos I have (around 15-20), or something completely unrelated. This isn't too important to me but I thought I'd point it out. Overall, 5 stars. It provides a more diverse experience to showcase my products that pictures simply can't provide. I look forward to continuing the use of this app on my website!