Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance websites with video backgrounds, giving them a modern, professional look. It's praised for its versatility, allowing videos to be added anywhere on the site and cleanly embedding YouTube videos. Many appreciate the quick, efficient customer service and the app's contribution to making websites more dynamic and attractive.

January 8, 2024

fantastic top-level support was given and the problems I had due to lack of knowledge were quickly and professionally resolved. Big thanks!

BrickBlocks
United Kingdom
About 3 hours using the app
March 5, 2024

Maybe the app has its "need to improve" sections, but the customer service team is always happy to help, so nice and does the job pretty efficiently.
Keep this going, guys!

Balvin Fashion
Hungary
Edited October 24, 2023

I am tech illiterate and have trouble turning on the PC let alone installing an app. But Carlos came to the rescue. Very kind patient persistent customer service. I recommend.

Prairie Spirit Trading Post
United States
About 1 month using the app
March 10, 2024

Excellent App platform, For great advertising, promotion etc!

Vintage-Sealed
United States
June 27, 2023

A free, simple app that just works. amazing customer service as well as helped me with everything I needed at no extra cost! Definitely recommend!

AREVIIA
United States
8 days using the app
Code Black Belt replied June 28, 2023

Thank you for taking the time to leave us this amazing 5-star review! It's our pleasure to hear that you found our app very useful and that our amazing Support Team hit the mark for you.

Always at your service 24/7!

Have a lovely day,
Customer Success Team | Shop Circle

March 28, 2023

This is app is easy to use and more importantly the support team is exceedingly helpful, quick to respond knowledgeable. All around great app!

Authentic Designs
United States
10 months using the app
Code Black Belt replied March 30, 2023

Thank you so much for leaving us a fantastic review. We are delighted to hear you are very satisfied with our app and support; and also, your kind words motivate us to keep giving our best.

Should you need any help, feel free to reach us back 😊

All the best with your business,
Customer Success Team I Shop Circle

May 12, 2023

Very responsive customer service from Valentina who got back to us with our implementation questions within minutes.

WICK Fragrances
South Africa
About 1 month using the app
Code Black Belt replied May 15, 2023

Thanks so much for the great review of the app and our support team! Glad to hear that valentina went the extra mile.

Very much appreciated. Always at your service 24/7,

All the best,
Customer Success Team I Shop Circle

May 31, 2023

Super helpful support team. This was the only app I could find that actually did what I was looking for on our website. Anytime I had questions, they answered asap!

Intentionally Blank
United States
7 days using the app
Code Black Belt replied June 1, 2023

Thank you for leaving us this amazing review and feedback. It's great to hear such kind comments about our app functionality and customer support team, it means a lot to us. So, thanks for trusting us 🎉

Have a lovely day,
Customer Success Team I Shop Circle

August 10, 2023

Thank you so much Lucille Campo your very quick prompt response!
I totally recommend this app to everyone.

Diana Drummond
United Kingdom
20 days using the app
July 13, 2023

Super helpful support team. The customer service Maren gives us very professional help and she can diagnose the problem clearly. This was the only app I could find that actually did what I was looking for on our website. Much better than Shopify themes section. You don't need to worry about editing the codes and set up very easily.

Vaporesso France
Hong Kong SAR
About 4 hours using the app