Recensioner (402)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
21 september 2024

Unable to properly connect to dynamic sources

Qualelec
Kina
Ungefär en månad användning av appen
1 maj 2023

This app does not work, I have been paying for months and no luck. I can't do anything everything says error

AMOROUSDRESS
USA
Mer än ett år användning av appen
Hextom svarade 24 maj 2023

We apologize for any inconvenience caused and are pleased to inform you that the issue you reported has been resolved. Upon reconnecting your account, you should be able to use the post feature without any further difficulties. Our support team has attempted to reach out to you several times, as we are committed to ensuring a resolution to the issue. Please let us know if there is anything else we can do to assist you.

19 juni 2022

The customer service here is so poor. Still waiting to hear back from them after we complained we are not able to share videos to our social sites even after subscribing.

BBW Collections
Kanada
18 dagar användning av appen
Hextom svarade 21 juni 2022

Our support team has resolved the issue and replied you with the solution. But it seems our response emails all went into your spam box. Please check your spam folder or let us know your alternative email address by replying this review. Thanks.

12 september 2021

App needs serious work! .... page speed goes down 10 points minimum, and to import videos you have to search for the links in the page source manually .... this was a waste of my time. Thank you!

ImageDiscern
Storbritannien
En dag användning av appen
19 april 2023

I installed it twice, and both times, I faced a similar issue!
I integrated my Instagram account here and wanted to present those videos under the product page, at a particular location. However, this app only lets you configure either at the top or at the bottom. I am not too pleased with the support. If they can help me with the configuration, I might install the app back!

Satvic Foods
Indien
28 minuter användning av appen
Hextom svarade 2 maj 2023

We apologize for any inconvenience caused by our app and would be happy to assist you with configuring your video gallery at a specific location. Our support team has tried reaching out to you multiple times. Please let us know how we can help. We value your satisfaction and appreciate your patience. We are looking forward to your reply.