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Installation was smooth and easy,
All minor glitches got resolved by Yusuf and his team within less then 24 hours!!!
Thank you guys!
Great product and excellent customer support!
We use this app on multiple websites.
Excellent support system with beneficial features
Installation was smooth and easy, all minor glitches got resolved by Yusuf and his team within less then 24 hours!!!
Thank you guys!
otttima applicazione gia la uso in un altro sito
Excellent service. Really easy for customer to use. Sends out a request for customer to review product and easy to manage. Customer service is excellent, they helped to add widget to my new theme store.
www.Vavoomvodka.com has been loving the functionality of the photo and video reviews. Not to mention the customer service goes above and beyond our needs!!
HelpfulCrowd is a superior reviews app with a fantastic support team. It has really helped our web site https://shopescooters.com/
5 stars, 100%recommend!
We used Helpful Crowd for over 3 years and never EVER had an issue. It grew with us and the support has been terrific! We are only leaving it because we outgrew what Shopify could do for us and the platform is Shopify specific only. If it ever comes available where we are moving, we will work with Helpful Crowd again. Yusef provided outstanding support to get us ready for our move. Thank you Yusef!
Hello Mooch's Munchies,
Thank you for your heartwarming review! We're delighted to know that you've had such a positive experience with HelpfulCrowd over the past 3 years. It's been a pleasure to grow alongside your business and provide the support you needed.
We're sad to see you go but completely understand your decision to move to a different platform to accommodate your growth. We'll definitely keep your feedback in mind as we continue to develop our app and explore expanding to other platforms in the future.
Thank you for your kind words about Yusef and his outstanding support. We'll make sure to pass along your appreciation to him.
We wish you all the best in your new venture, and we hope to have the opportunity to work with you again in the future.
Warm regards,
The HelpfulCrowd Team
Hi, I need help, but they not help me.. I pay all month $10 but my plan said free... Please give me a response..
I tolk with Helpfulcrowd, they help me today, but seid me I don´t have a subscription with those. They said me Shopify charge me the $10 in my invoice and they didnt know that..
Now, I will mail to Shopify to correct o refound the payments without app..
Finally, Helpful talk with me an they help me in all things. I recomend Helpful!
Hi there Alba, we're so sorry we were unable to reply to you within 15 minutes as the team was offline when you requested assistance to export your reviews. Please be assured that we always aim to provide all users a 5 star service and app experience!
We've look at your account and the team has already sent you a few emails outlining next steps and has already exported the reviews to the registered app address.
They have also looked into your current plan and your account is on the Free plan, so if you think there is an issue in being overcharged, please share any invoice details confidentially with the support team and they will work with the billing team to resolve.
We hope that we have helped resolved your issue and looking to continue to support you in future.
Just reach out to the support team if you need any more assistance and they'll be happy to help.
Best regards,
Team HelpfulCrowd
Team HelpfulCrowd