Helpful Product Reviews App , 385 Rezensionen
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Excellent Customer Service!!! Yusuf and Anna were amazing!!! Got everything up and running for me in less than 10 minutes. Great app! Does everything I need plus some things I didn't realize would be a big benefit. Any ecommerce site concerned with repeat business would benefit from this app.
Dear KwikSilverEmbroidery.com,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had an excellent experience with our customer service team, especially with Yusuf and Anna. It's fantastic to know that they were able to get everything up and running for you in such a short amount of time.
We are delighted to hear that our app is meeting your needs and providing additional benefits that you didn't even realize would be helpful. Our goal is to provide the best possible service and features to our customers, and we are glad that we were able to exceed your expectations.
We greatly appreciate your recommendation for any ecommerce site concerned with repeat business to benefit from our app. Thank you for choosing our app, and we look forward to continuing to serve you in the future.
From Team HelpfulCrowd
This app is extremely easy to use and a wonderful way to show the social proof of our products! The customer service is absolutely outstanding and I can't say enough amazing things about the team! Any question, any issue and they are super quick to resolve it!
Hello Global Cupping,
Thank you for your fantastic review! We're thrilled to know that you find our app extremely easy to use and an effective way to showcase the social proof of your products. We take pride in delivering outstanding customer service, and it's wonderful to hear that our team has exceeded your expectations.
Your kind words and appreciation for our team's responsiveness in addressing questions and issues mean a lot to us. We're dedicated to providing a seamless experience for our users.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help!
Thank you for choosing HelpfulCrowd, and we wish you continued success with your business.
Warm regards,
The HelpfulCrowd Team
Ian and the team are amazing. They go above and beyond to help. I selected their app as the features available are so much more advanced than on other product review apps. I can't recommend them highly enough.
Thank you for the kind words Jodi. Just so glad that we were able to help get you setup and started and being able to collect reviews in your sleep ;-)
We love supporting grassroots entrepreneurial businesses like yours...keep up the great work for all those mothers out there!
Yusuf was fantastic! He helped me troubleshoot and solve my tech issues in minutes! Love the ease of this product and the customer service support!
I switched over from Shopify Reviews app, which was pretty basic. I really like the idea of including images and video with review submissions. Also, we needed a way to proactively request reviews for each order. HelpfulCrowd seemed to have just what we were looking for at a reasonable price. Integration into our site (www.baxmax.net) was pretty straight forward, except I could not figure out how to format the widgets correctly. I contacted Yusuf through the chat window and within about 10 seconds he responded and within 10 minutes he was able to log into my Shopify site and fix the formatting. Now that's customer service!!!
I installed this app yesterday so although I haven't used this long term I figured I could share some feedback on the install process. I am using the free plan right now and even though I haven't paid a dime yet, the customer service has been FANTASTIC. Yusuf reached out to me to make sure I was navigating everything ok and even offered to make sure the widget was installed correctly. He fixed the issue I had and I LOVE how the reviews are showing on my products now. If the customer service is this amazing on the unpaid plan, it must be even more fantastic on the paid versions. I wouldn't hesitate to upgrade as my business grows.
Aplicação maravilhosa, estou a adorar e tive algumas dificuldades na configuração e tive a ajuda do Yusuf que ajudou me a fazer tudo que foi preciso para deixar o meu site exatamente do jeito que eu queria, maravilhoso, atencioso e muito profissional!!! Estou a amar!!!
Yusuf from HelpfulCrowd was very helpful, extremely responsive, and super efficient with importing our reviews from another platform. This app had all of the functions/designs we were looking for to reinforce a customers trust in our site and product. Thank you again, Yusuf!
Technical help was fantastic. They set up the code for me straight away. Feedback app looks great on my website. Now waiting for reviews to come in.
Hi Diane, thank you for the lovely review. We're glad that you're pleased with how the widgets integrate with your site.
Be ready for those reviews! If there's anything else we can do to assist, like tips on maximizing your organic review collection rates, just let us know.
HelpfulTeam
I use this app to help me gather reviews from my customers, the app seems to have lots of options. Customer support is great! Yusuf guided me and helped me to get it running in no time at all. Importing from other review apps was impressively easy and quick. Analytics page needs work, but so far so good!