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This app has been a fantastic help for my start up business, Sole Kids www.shopsolekids.com
It's helped me create credibility for my products and the team (particularly Anna) has been sooo helpful with every little question I've had. Highly advise getting!
I am leaving a review. When it works, it works great. There can be glitches. This concludes my review.
Hey there Silver Falls,
Thanks for the feedback and we are so sorry that we weren't able to address your issues in real time. We always try to provide real-time support, but it might take us a little longer due to other client requests, as is the case yesterday ;-(
We've listened and Yusuf in our care team is reaching out to you directly to get to the bottom of the plan upgrade.
In regard to the Safari issue, we've also recently just launched our embedded app and have found a snag in it when using Safari, as Apple has locked down on all cookies. For that reason, we are temporally recommending other browsers until the team can release a fix. The browser is not related to the access to the slider though, that is a plan restriction issue that Yusuf will address with the developers. We apologise for the inconvenience and hope to have all it all straightened out in the near future.
We appreciate the continued support and hope to get all these above snags sorted out for you in quick order and get you back to being an advocate.
Thanks again for taking the time to write the feedback.
It's also easy for customers to write reviews. As a bonus Yusuf from the helpful crowd was incredibly helpful, professional and lovely, I was considering leaving and he explained to me reasons I should stay, And I will be staying now because of him. https://sarahnorahskin.com check out my store!
I switched to use this review app because it supports video comments, includes Q&A, and invites review automatically. It was not easy to upload previous reviews using their templates, but customer support was great and Yusuf solved my problem within a minute.
https://vintageatticsevenoaks.com We are so pleased with this app. Yusuf helped us to tweak it, we have been using this app for a couple of years now and can really recommend it. Yusuf from HelpfulCrowd has made lots of adjustments to help us integrate with product tabs! Thank you :)
This app is awesome and their customer support is second to none..I am a free plan member but the support I get is absolutely mind-boggling...instant reply...instant solution...can't find a single flaw. Yusuf's support is fantastic...not a single second delay in response and support...keep up the good work
This app is the best among its class, the customer support is the best, thanks for the helping hand with setting it up
After struggling to get help for a week from another app, I started looking and came across Helpful Product Reviews App and within minutes, I had live chat help from Yusuf, and am already collecting reviews. And it's a SUNDAY! I'll come back as we use this longer but so far, the fact that I got help installing the widget on Shopify so quickly, and already saw a very easy to use Dashboard, all I can say is I'm very impressed. THANK YOU !
SECOND REVIEW: ANOTHER FIVE STARS IN 2023. It is so rare to get on a chat and have your problem fixed so quickly. I don't know what I would do without Yusef and this app. It's the service that means everything and you get immediate assistance most of the time and if not immediate, almost immediate. I can't say enough about this app. It's also very easy to use as I am not "gifted" in technology lol but I can manage it and anything I get confused about, help is there.
I am loving this app more now after I upgraded. I like all the features and how you can customize it to match your aesthetic. You have to understand coding a bit in order to embed most of the features, but as a non-coder, after much testing and trying i figured lot's of it out. Their cs was also very helpful.
This is a great app! I have needed help twice and each time the response was quick and my issues sorted! Tend not to leave reviews but I'm happy with the service Yusuf provided today. www.dilecta.co.uk