Calificación general
4,9
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
Fecha de modificación: 30 de junio de 2020

The app is fairly easy to use and has user friendly tools. The admin are responsive and the graphics are top notch.
Very well worth adding to your store.

It's All In The Mixx
Estados Unidos
Más de 1 año usando la aplicación
2 de febrero de 2022

Excellent service. Really easy for customer to use. Sends out a request for customer to review product and easy to manage. Customer service is excellent, they helped to add widget to my new theme store.

Hostaro Tableware
Irlanda
Más de 1 año usando la aplicación
21 de enero de 2023

love this app and customer support. Yusuf responds very quickly. The app is intuitive and easy to use. Thank you

Sol E Ciel
Estados Unidos
Más de 1 año usando la aplicación
HelpfulCrowd respondió 15 de marzo de 2023

Hello Sol E Ciel,

Thank you for your lovely review! We're thrilled to hear that you love our app and have had a positive experience with our customer support, especially with Yusuf. Our team is committed to providing prompt and helpful assistance whenever needed.

We're delighted that you find the app intuitive and easy to use, and we truly appreciate your kind words. If you ever have any questions or need further support, please don't hesitate to reach out to us. We're always here to help!

Once again, thank you for choosing HelpfulCrowd, and we wish you continued success with your business.

Warm regards,
The HelpfulCrowd Team

Fecha de modificación: 10 de agosto de 2020

This app is great! It simplified the process by connecting directly to my store purchases and automatically sends review request emails, follow up emails which I have the ability to customize. Special shout out to Yusef for his timely responses and fast help.

Cultro Clothing
Estados Unidos
Más de 1 año usando la aplicación
19 de mayo de 2020

An app is only as good as it's support. While the app itself from its UI to UX is very functional and meets our needs - its the support that makes it really shine. And the team at Helpfulcrowd has been exceptional. We went from one e-commerce platform to another and they helped every step of the way. We can not say enough great things - especially Yusaf (attending to all our requests and needs). Thank you for being so Helpful :-) count resist...

Apex Lab
Canadá
Más de 1 año usando la aplicación
HelpfulCrowd respondió 20 de mayo de 2020

Thank you for the awesome feedback Apex Lab. Glad you're loving our app and the support.

Be sure to check out our latest feature, Re-review, that lets you ask customers to update their review.

From everyone here at HelpfulCrowd, welcome to the family.

Fecha de modificación: 11 de octubre de 2020

I use this app to get feedback and reviews from my customers, currently on the free plan, but you can upgrade. I find it super easy to set up and easy to send emails to customers asking for a review.
Great app and highly suggest you get it too!
UPDATE- I was having some issues with the Widget on my website and I requested some help and I have to say they were wonderful- Anna helped me with this and fixed the issue within a couple of hours.. communication was excellent! Thankyou

prettyhomestyle
Australia
Más de 1 año usando la aplicación
HelpfulCrowd respondió 3 de agosto de 2019

Thank you Jodi for sharing your review with the other Shopify merchants, we really appreciate it and love your store. Such beautiful items.....

15 de enero de 2023

Thx HelpfulCrowd Team.

They help me handle with a questions quickly.

Thx YusuF, He is a good supporter.

SiySiy
Estados Unidos
Más de 1 año usando la aplicación
HelpfulCrowd respondió 15 de marzo de 2023

Hello,

Thank you for your wonderful review! We're delighted to know that you've had a positive experience with the HelpfulCrowd team, and we're glad we could assist you with your questions promptly.

It's great to hear that Yusuf has been a valuable supporter for you. We take pride in providing excellent customer service, and your kind words mean a lot to us.

If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help!

Thank you for choosing HelpfulCrowd, and we wish you continued success in your business.

Warm regards,
The HelpfulCrowd Team

28 de enero de 2021

Great app and customer service! I reached out for help and received the best customer service from Yusuf

Luksus Lammeskind
Dinamarca
Más de 1 año usando la aplicación
Fecha de modificación: 30 de agosto de 2020

I started a few days ago, it was easy to set up and I also got quick answers when ever I needed, and some advice too. the dashboard is very friendly and easy too. Thank you so much.
Deborah
https://www.distantheal.com/

Distant Healing
Israel
Más de 1 año usando la aplicación
2 de julio de 2020

Excellent customer service. More features and flexibility than other review apps Ive looked into including being able to trigger review requests on shipment or delivery which is key for me. Didn't have to touch my liquid file either which was great - their team set me up for everything. Chat help is fast response time with clear communication.

OUIVE
Estados Unidos
Más de 1 año usando la aplicación