Calificación general
4,9
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
20 de abril de 2020

I really like the features and their awsome services.
Yusuf helped us integrate all the necessary widgets on our web, and he even adjusted the color to fit our theme. Amazing!
Most of app providers are always offline, HelpfulCrowd is always online to help us.
Great thanks to this team from https://gadgethunter.ph

Gadget Hunter
Filipinas
Más de 3 años usando la aplicación
Fecha de modificación: 19 de agosto de 2020

Excellent free app. Prompt and professional customer service. All in all, a great product. Very happy with this app. Yusuf does a great job helping out. And it's helping my www.headwatersbamboo.com Shopify store to grow. Good stuff.

Headwaters Bamboo
Estados Unidos
Más de 3 años usando la aplicación
31 de agosto de 2020

Everything you read is 100% true....Amazing App, Amazing Support by Yusuf, Amazing Value...Can't say enough...The rest of the competition needs to seriously worry..

Minnekahta Coffee
Estados Unidos
Más de 3 años usando la aplicación
Fecha de modificación: 4 de febrero de 2020

The app worked very well immediately. Set up was easy. Customer support with Anna is excellent. This app really makes my product page look professional.

Customers can add photo/video reviews in the free version.

Check it out on my product page:
https://myshittybackpack.com/products/quality-hemp-multipocket-backpack-with-bottle-holder

And the review carrousel on my home page:
https://myshittybackpack.com/

MyShittyBackpack™
Estados Unidos
Alrededor de 3 años usando la aplicación
2 de octubre de 2021

HelpfulCrowd is a superior reviews app with a fantastic support team. It has really helped our web site https://shopescooters.com/
5 stars, 100%recommend!

Shop e-scooters
Estados Unidos
Alrededor de 3 años usando la aplicación
26 de octubre de 2022

We used Helpful Crowd for over 3 years and never EVER had an issue. It grew with us and the support has been terrific! We are only leaving it because we outgrew what Shopify could do for us and the platform is Shopify specific only. If it ever comes available where we are moving, we will work with Helpful Crowd again. Yusef provided outstanding support to get us ready for our move. Thank you Yusef!

Mooch's Munchies
Estados Unidos
Alrededor de 3 años usando la aplicación
HelpfulCrowd respondió 15 de marzo de 2023

Hello Mooch's Munchies,

Thank you for your heartwarming review! We're delighted to know that you've had such a positive experience with HelpfulCrowd over the past 3 years. It's been a pleasure to grow alongside your business and provide the support you needed.

We're sad to see you go but completely understand your decision to move to a different platform to accommodate your growth. We'll definitely keep your feedback in mind as we continue to develop our app and explore expanding to other platforms in the future.

Thank you for your kind words about Yusef and his outstanding support. We'll make sure to pass along your appreciation to him.

We wish you all the best in your new venture, and we hope to have the opportunity to work with you again in the future.

Warm regards,
The HelpfulCrowd Team

Fecha de modificación: 1 de octubre de 2019

Awesome App. Awesome support. Answered all questions swiftly and sorted a few things out for us. Keep it up!

Touch Plus
Reino Unido
Casi 3 años usando la aplicación
20 de julio de 2020

Great App with video upload feature, hopefully the server will get faster soon :) And great customer service with integration with AfterShip to set your specific time period to send the reviews and keep emailing the customer until they review. Prob will get 3x more reviews with this app. Hope the custom Avitar logos will be added soon too! :)

Aerial Vation Inc
Estados Unidos
Casi 3 años usando la aplicación
Fecha de modificación: 30 de junio de 2020

This app has been a fantastic help for my start up business, Sole Kids www.shopsolekids.com

It's helped me create credibility for my products and the team (particularly Anna) has been sooo helpful with every little question I've had. Highly advise getting!

Sole Kids.
Australia
Casi 3 años usando la aplicación
Fecha de modificación: 17 de mayo de 2023

I am leaving a review. When it works, it works great. There can be glitches. This concludes my review.

Silver Falls Sustainability Co.
Estados Unidos
Casi 3 años usando la aplicación
HelpfulCrowd respondió 3 de mayo de 2023

Hey there Silver Falls,

Thanks for the feedback and we are so sorry that we weren't able to address your issues in real time. We always try to provide real-time support, but it might take us a little longer due to other client requests, as is the case yesterday ;-(

We've listened and Yusuf in our care team is reaching out to you directly to get to the bottom of the plan upgrade.

In regard to the Safari issue, we've also recently just launched our embedded app and have found a snag in it when using Safari, as Apple has locked down on all cookies. For that reason, we are temporally recommending other browsers until the team can release a fix. The browser is not related to the access to the slider though, that is a plan restriction issue that Yusuf will address with the developers. We apologise for the inconvenience and hope to have all it all straightened out in the near future.

We appreciate the continued support and hope to get all these above snags sorted out for you in quick order and get you back to being an advocate.

Thanks again for taking the time to write the feedback.