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I love this App. Easy to use, once it's setup I can forget about it, looks great on my site. Customer service is awesome! Whatever their system is, it works great for getting me reviews. Easily integrates with Shopify.
https://themillermachine.com/collections/all/products/triangle-machine
These guys are great, they have immediate service and helpful in any way.
great service
great service
great service
The power of a controlled community on any website is important and Helpful Crowd nailed in for us startup folks by providing this affordable option that has it all.
I used this app to help with customers to be able to leave honest reviews. Yusuf was very helpful as a team member with customer service and helping fix something we were having trouble viewing in a very timely manner :) Best, Ian K
Hi, I need help, but they not help me.. I pay all month $10 but my plan said free... Please give me a response..
I tolk with Helpfulcrowd, they help me today, but seid me I don´t have a subscription with those. They said me Shopify charge me the $10 in my invoice and they didnt know that..
Now, I will mail to Shopify to correct o refound the payments without app..
Finally, Helpful talk with me an they help me in all things. I recomend Helpful!
Hi there Alba, we're so sorry we were unable to reply to you within 15 minutes as the team was offline when you requested assistance to export your reviews. Please be assured that we always aim to provide all users a 5 star service and app experience!
We've look at your account and the team has already sent you a few emails outlining next steps and has already exported the reviews to the registered app address.
They have also looked into your current plan and your account is on the Free plan, so if you think there is an issue in being overcharged, please share any invoice details confidentially with the support team and they will work with the billing team to resolve.
We hope that we have helped resolved your issue and looking to continue to support you in future.
Just reach out to the support team if you need any more assistance and they'll be happy to help.
Best regards,
Team HelpfulCrowd
Team HelpfulCrowd
NO OTHER review app allows you to use your own custom FONT, as far I have researched. The customer service of Helpful Crowd live up to their name - they themselves are very HELPFUL in setting up the app. Very happy with Helpful Crowd! I can recommend it! :)
I'm very happy with this app. I've got trouble with setup and Yusuf was very kind and helpful. I hope to get lots of feedback from my customers!
I had an issue bringing my reviews from an ecwid store to my new shopify store and Yusif was SO helpful and took care of everything! Hands down, best customer service :) A must have app. Thanks again!!!!
We have moved our domain www.AsasWood.com to Shopify recently. We were happily surprised, that we could move our previous reviews with HelpfulCrowd app. Big Thank you to Yusuf for advices and customer service. It is good to work with someone who knows SEO, we mean Yusuf.
I had an issue with the review app on my website, I contacted Helpful and within couple of hours my issue was resolved. Yusuf was very helpful not only did he fix my issue he recommended another option for me. Highly recommend.
Dear Mudita Essentials,
Thank you for your review, we're thrilled to hear that Yusuf was able to quickly and effectively resolve your issue with the review app on your website. We're proud to have a team of knowledgeable and helpful customer service representatives, and it's great to know that Yusuf went above and beyond to recommend another option for you.
We appreciate your loyalty to our app and are thrilled to have been able to serve your needs for over a year. At HelpfulCrowd, we strive to provide the best possible service to our customers, and it's always great to hear that our efforts are paying off.
Thank you for taking the time to share your experience with others. We rely on feedback like yours to continue to improve our app and services. If you ever need anything else, don't hesitate to reach out. We're always here to help.
Best regards,
Team HelpfulCrowd