Avis (395)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
3 août 2023

I am delighted to share my experiences with this phenomenal application that has truly surpassed my expectations. With our ambitious plans in mind, this app has proven itself to be a crucial aid, consistently delivering remarkable functionality and usability.

The intuitiveness of the interface is noteworthy, making it incredibly user-friendly and simple to navigate. Each feature is well-implemented, demonstrating a clear understanding of user needs. The developers have crafted an excellent tool that substantially supports us in achieving our objectives.

However, what sets this application apart from others is not only its technical brilliance, but also the unparalleled customer service. In our case, we had the privilege of interacting with Yusuf, who served as our contact person. His unwavering commitment to assisting us, combined with his profound knowledge and professionalism, greatly contributed to our positive experience.

Yusuf consistently displayed exceptional dedication, always providing prompt, comprehensive, and courteous responses. His hands-on approach, helpful advice, and genuine care for our objectives transformed our journey with this application into a gratifying experience. His service undoubtedly sets a benchmark for others to strive towards.

In conclusion, I highly recommend this app for anyone seeking a reliable, user-friendly, and effective tool. With its top-tier customer service, particularly thanks to Yusuf, it stands as a paragon in its field. This combination of software excellence and stellar customer support truly sets a standard that is difficult to surpass.

Rymgetüdel
Allemagne
1 jour d’utilisation de l’application
12 mars 2020

One of the best free review app available. With so many features and widgets available which other apps dont have even paid version but they have it for free. There customer service is phenomenal, best customer support ive seen so far specially yusuf, he listened to my continious request about setting up my store to my liking, he went beyond to help me out. Thank you yusuf, and you helpful crowd. You guys are the best
My store instashapr.com looks much more proffesional now.

InstaShapr
Royaume-Uni
Environ un mois d’utilisation de l’application
7 septembre 2022

Still new to the app, but so far it looks very user friendly and affordable. What has impressed me the most is the prompt and friendly customer service I received from Yusuf... he is lightning fast and understood exactly what I needed. Will definitely recommend.

Ross and Specter
Afrique du Sud
1 jour d’utilisation de l’application
HelpfulCrowd a répondu 15 mars 2023

Dear Ross and Specter,

Thank you so much for your kind review! We're delighted to hear that you're finding our app user-friendly and affordable. Our goal is to make the experience as seamless as possible for our users, and your feedback is a great testament to our efforts.

We're thrilled to know that you've had a positive experience with our customer service, particularly with Yusuf. We pride ourselves on providing prompt and friendly support to our customers, and Yusuf's lightning-fast responses and understanding of your needs showcase our commitment to excellence.

Your recommendation means a lot to us, and we look forward to continuing to provide you with outstanding service as you explore the full potential of our app. Please don't hesitate to reach out if you have any questions or need further assistance – we're always here to help!

Thank you once again for choosing HelpfulCrowd, and we wish you all the best with your business.

Warm regards,
The HelpfulCrowd Team

19 février 2020

I had multiple questions during the installation process and they were happy to help me. There was an issue with installation (because of my theme - not their product) and they did the installation work for me! Whenever I have a question, they are always quick to respond. https://elektrics.co/

ELEKTRICS
États-Unis
Environ un mois d’utilisation de l’application
Modifié le 27 mars 2023

Excellent Customer Service!!! Yusuf and Anna were amazing!!! Got everything up and running for me in less than 10 minutes. Great app! Does everything I need plus some things I didn't realize would be a big benefit. Any ecommerce site concerned with repeat business would benefit from this app.

KwikSilverEmbroidery.com
États-Unis
1 jour d’utilisation de l’application
HelpfulCrowd a répondu 3 avril 2023

Dear KwikSilverEmbroidery.com,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had an excellent experience with our customer service team, especially with Yusuf and Anna. It's fantastic to know that they were able to get everything up and running for you in such a short amount of time.

We are delighted to hear that our app is meeting your needs and providing additional benefits that you didn't even realize would be helpful. Our goal is to provide the best possible service and features to our customers, and we are glad that we were able to exceed your expectations.

We greatly appreciate your recommendation for any ecommerce site concerned with repeat business to benefit from our app. Thank you for choosing our app, and we look forward to continuing to serve you in the future.

From Team HelpfulCrowd

Modifié le 14 mars 2020

We LOVE this app! We checked out pretty much every single review app on the app store and nothing compares to HelpfulCrowd.

- It has all the features you need without any of the bloat of the other apps.
- Unlike other apps that need a lot of learning, it's extremely easy to use.
- The review requests that are sent to customers and the reviews displayed on the store are beautifully formatted.
- Their pricing is unbeatable! Seriously, why would you pay an arm and a leg to get a review app?
- And, finally, phenomenal customer support! They will accommodate EVERY single request without ever making you feel like they're doing you a favour. Yusuf in particular is a superstar in the way he handles customer queries.

Don't even waste your time with other apps, we've already done that for you, just get this one. And so that you know this is a genuine review, check out the implementation on our store https://www.shibusa.in.

Shibusa
Inde
Environ un mois d’utilisation de l’application
HelpfulCrowd a répondu 29 mars 2020

Thank you Shibusa for your review. We can stop blushing :-"> :-"> :-"> :-">

So glad that were able to exceed your expectations.

We're looking forward to working closely with you to help you grow faster.

Welcome to the Crowd.

Kind regards,

Team HelpfulCrowd

29 mars 2020

Wonderful app - perfect fit for our business and even better customer support. This team goes above and beyond to help and we highly recommend this app all the way around. Thank you, Anna for your prompt response and kindness...

716 Fast Banners - a div. of Carpe Diem Designs, Inc.
États-Unis
Environ un mois d’utilisation de l’application
HelpfulCrowd a répondu 29 mars 2020

Hi Lisa, we are so glad that we could help you out today and that you're loving the app.

Thank you for the lovely review. We're just so glad to have in the Crowd and look forward to helping you guys out now and in the months and years to come.

Kind regards,

Anna and Team HelpfulCrowd

Modifié le 13 mai 2019

The Customer service is great! The widget that they provide is very nice and clean looking. The settings in the widget allows you to change colors so that it fits within your specific theme very nicely like it did with mine. Most is automated this allowed me to focus on what I am good at (Selling not Programming). A lot of options with out being confusing. Everything is in a good location. Keep up the good work!!!

Koolimi
États-Unis
Environ un mois d’utilisation de l’application
HelpfulCrowd a répondu 27 mai 2019

Thank you for the kind words Koolimi, you've made us blush :-)

We've just released a whole widget refresh...and if you thought what we had before was nice, you should check out the new rounded corners and drop shadows...we love the drop shadows!

We like to do the heavy lifting and excited to see what we can do...together!

Welcome again to the HelpfulCrowd community and thank you for the support!

28 juillet 2019

Great app! better price than others, and the best customer service! Hope it helps my website conversion rate.

PORTEGANTE
Mexique
Environ un mois d’utilisation de l’application
HelpfulCrowd a répondu 3 août 2019

Hi Portegante, thank you for sharing your review. We like to think that we offer great value with all premium features in all plans, as standard. We definitely look forward to helping you sell more.... together!

Modifié le 26 avril 2020

Best review app I have tried! Has almost everything I want for a review app! And the service is unbelievably good! No matter what you want, they help you realize it in just a few seconds! Don't hesitate. Just give it a try and you will thank me later!

Casessay
États-Unis
Environ un mois d’utilisation de l’application
HelpfulCrowd a répondu 5 juin 2020

We love you Casessay! You have an awesome set of protective cases for phones and such a cool site!

Thank you for letting us help you get setup and established!

Team HelpfulCrowd