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Thank you so much for your help, I have already fixed the remaining rating column. I really appreciate the awesome service! Be honest, this app is very easy to use if product id can be the same with product handle. If all colors in the section should be easily adjusted easily by users, I will definitely install it again! Thanks again!
Hi Louis, thanks for the review and we really appreciate the feedback. Love your store and the range of wallets!
We will look into why the product ID isn't the same as the product handle for the review imports and also additional control over the colours of the hyperlinks.
We look forward to welcoming you back in the near future ;-)
Team HelpfulCrowd
This is a fantastic app! Customer support blew me away, with super quick response - and they truly went above and beyond to help me. Highly recommend!
Wow! What an awesome store with great skincare! Thank you Schaf Skincare for the opportunity to try us out and help in the setup. Looking forward to helping you grow your business, faster with all our premium features as standard. Welcome again to the HelpfulCrowd community!
I started to use it on my store and it seems to be working properly. The customer service provided by the team is incredible. Yusuf was very helpful!
I have read all reviews apps available for Shopify and I chose this application for several reasons: price, several customizable options, send emails (automatic or manual), reviews with or not photos/videos, moderation, autopublish or not, multilingual, several widgets we can place where we want, connect and share reviews on FB or Twitter, customize email templates, reminder emails, thank you email, import orders you've had in the past and send emails requests, etc. And they will add more in the future.
There are all the instructions in the app to import reviews.
For Q&A we can activate or not this option. We can group several products with the same Q&A, personalized templates emails, etc.
If you need help and have questions, the support is excellent and really fast. They made a few more changes for me.
Great app with so many features. Anna was extremely helpful and super quick to resolve all my issues and answer all my questions. Their customer support is top-notch. Thank you for making this app easy to use and to Anna!
This is a GREAT free app! I had previously installed another free app for product reviews with photo and did not realize the app did not have the function of requesting for reviews. This app does it all! It allows reviews with photo upload AND it sends out review requests. The setting it easy and user friendly. You can manipulate the layout of the review, total reviews and average ratings on category and product page. Ratings/reviews on the product page is available on the top as well as the bottom...where the ratings on the top is clickable which will take you down to the reviews at the bottom for quick reading. AND...this app includes the Q&A which is a great add-on! And the service/support is impeccable! Great job guys! Keep up the good work!
I had a quick question about my reviews summary widget, it was not displaying any reviews upon clicking the link. Anna got back to me within the hour and informed me that for the reviews summary widget to work properly I needed to also add the reviews tab. When the link to read reviews is clicked in the reviews summary widget the screen automatically scrolls down to the reviews tab area. I'm extremely happy with the customer service from Anna and the app itself. I really appreciate that I can collect customer content such as photos and videos with breaking the bank. Moreover, I love the ability to customize colors to match my branding. The Porter House Co., is a sustainable home decor and housewares shop so it's very important to us that we have great design on our website at https://theporterhouse.co. The HelpfulCrowd app helps us to achieve that while creating trust among new customers looking to shop for vintage and sustainable home decor.
Hello The Porter House Co.,
Thank you so much for your kind words and wonderful review! We're thrilled that Anna was able to help you resolve your issue with the reviews summary widget promptly and to your satisfaction.
We're happy to hear that you're enjoying the features of our app, such as the ability to collect customer photos and videos, as well as customize the colors to match your brand. It's great to know that our app is contributing to the beautiful design of your sustainable home decor and housewares shop.
At HelpfulCrowd, our goal is to help build trust among your customers and support your business growth. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us. We're always here to help!
Wishing you continued success with The Porter House Co.
Warm regards,
The HelpfulCrowd Team
Great app
Super happy with it and very simple.. Took me 4 days to have it figured it out but I'm very happy with it. I hope the buyers will come
Thank you
Hello sisterscrew,
Thank you for your review! We're delighted to know that you're happy with our app and find it simple to use. We understand that it may take some time to fully explore all the features, and we're glad that you've successfully navigated through it.
We hope that HelpfulCrowd will contribute to attracting more buyers and boosting your business. If you ever have any questions or need assistance, please don't hesitate to reach out to our support team. We're always here to help!
Once again, thank you for choosing HelpfulCrowd, and we wish you all the best with your business.
Warm regards,
The HelpfulCrowd Team
I am setting up the review page and this is a very fine tool. Especially with the help of Yusuf it all looks great now!
The best reviews app that I know. You can fully customize it and the support are fast and responsive! I highly recommend them!
Ooo....we're blusing! Thank you so much Coup2Main. So glad that you love HelpfulCrowd.
Be sure to check out all the hundreds of customizable widget styles and designs... we have truly tried to make it one of the most powerful review apps available with up to 5 videos/photos per review being able to be uploaded and displayed in our awesome media gallery.
Welcome to the Helpful Community
From everyone at Team HelpfulCrowd