전체 평점
4.9
평점 수준당 개수
  • 평점의 98%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2020년 6월 24일

Great app. We were using it on Wix, but this year we have decided to move to shopify. As we moved our shop, we were taking helpful crowd app with us too.
Yusuf from HelpfulCrowd was very helpful, while we were moving our reviews and adding widgets to the new store.

Fast response to requests and he has even offered his helped when he spotted that we have not display our widgets.

Higly recommend!

ROBOCUBE
영국
앱 사용 기간 1일
2022년 9월 7일

Still new to the app, but so far it looks very user friendly and affordable. What has impressed me the most is the prompt and friendly customer service I received from Yusuf... he is lightning fast and understood exactly what I needed. Will definitely recommend.

Ross and Specter
남아프리카
앱 사용 기간 1일
답글 HelpfulCrowd개 2023년 3월 15일

Dear Ross and Specter,

Thank you so much for your kind review! We're delighted to hear that you're finding our app user-friendly and affordable. Our goal is to make the experience as seamless as possible for our users, and your feedback is a great testament to our efforts.

We're thrilled to know that you've had a positive experience with our customer service, particularly with Yusuf. We pride ourselves on providing prompt and friendly support to our customers, and Yusuf's lightning-fast responses and understanding of your needs showcase our commitment to excellence.

Your recommendation means a lot to us, and we look forward to continuing to provide you with outstanding service as you explore the full potential of our app. Please don't hesitate to reach out if you have any questions or need further assistance – we're always here to help!

Thank you once again for choosing HelpfulCrowd, and we wish you all the best with your business.

Warm regards,
The HelpfulCrowd Team

2022년 6월 20일에 편집됨

Très intéressant, détecte automatiquement le thème du de la boutique et s'intègre quasi automatiquement. J'ai fait appel au support pour bien configurer, j'ai très apprécié leur réactivité yusuf et surtout sa disponibilité.
ça marche super bien, Je recommande.

ALLBIZ ET SHOPS
프랑스
앱 사용 기간 1일
2020년 8월 1일에 편집됨

Apart from this app being so inclusive of everything you could possibly need in a review app, the customer serice has been outstanding. They practically set it up for me and then Yusuf made the design changes I wanted, making it a sure thing that I would recommend this app to anyone and everyone.

Feroce Eyewear
미국
앱 사용 기간 1일
2023년 3월 27일에 편집됨

Excellent Customer Service!!! Yusuf and Anna were amazing!!! Got everything up and running for me in less than 10 minutes. Great app! Does everything I need plus some things I didn't realize would be a big benefit. Any ecommerce site concerned with repeat business would benefit from this app.

KwikSilverEmbroidery.com
미국
앱 사용 기간 1일
답글 HelpfulCrowd개 2023년 4월 3일

Dear KwikSilverEmbroidery.com,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had an excellent experience with our customer service team, especially with Yusuf and Anna. It's fantastic to know that they were able to get everything up and running for you in such a short amount of time.

We are delighted to hear that our app is meeting your needs and providing additional benefits that you didn't even realize would be helpful. Our goal is to provide the best possible service and features to our customers, and we are glad that we were able to exceed your expectations.

We greatly appreciate your recommendation for any ecommerce site concerned with repeat business to benefit from our app. Thank you for choosing our app, and we look forward to continuing to serve you in the future.

From Team HelpfulCrowd

2022년 10월 27일

This app is extremely easy to use and a wonderful way to show the social proof of our products! The customer service is absolutely outstanding and I can't say enough amazing things about the team! Any question, any issue and they are super quick to resolve it!

Global Cupping
미국
앱 사용 기간 1일
답글 HelpfulCrowd개 2023년 3월 15일

Hello Global Cupping,

Thank you for your fantastic review! We're thrilled to know that you find our app extremely easy to use and an effective way to showcase the social proof of your products. We take pride in delivering outstanding customer service, and it's wonderful to hear that our team has exceeded your expectations.

Your kind words and appreciation for our team's responsiveness in addressing questions and issues mean a lot to us. We're dedicated to providing a seamless experience for our users.

If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help!

Thank you for choosing HelpfulCrowd, and we wish you continued success with your business.

Warm regards,
The HelpfulCrowd Team

2019년 3월 4일

Ian and the team are amazing. They go above and beyond to help. I selected their app as the features available are so much more advanced than on other product review apps. I can't recommend them highly enough.

Milky Norks
오스트레일리아
앱 사용 기간 1일
답글 HelpfulCrowd개 2019년 3월 11일

Thank you for the kind words Jodi. Just so glad that we were able to help get you setup and started and being able to collect reviews in your sleep ;-)

We love supporting grassroots entrepreneurial businesses like yours...keep up the great work for all those mothers out there!

2021년 8월 11일

Yusuf was fantastic! He helped me troubleshoot and solve my tech issues in minutes! Love the ease of this product and the customer service support!

Snuggy Buddy Baby
미국
앱 사용 기간 1일
2020년 7월 15일

I switched over from Shopify Reviews app, which was pretty basic. I really like the idea of including images and video with review submissions. Also, we needed a way to proactively request reviews for each order. HelpfulCrowd seemed to have just what we were looking for at a reasonable price. Integration into our site (www.baxmax.net) was pretty straight forward, except I could not figure out how to format the widgets correctly. I contacted Yusuf through the chat window and within about 10 seconds he responded and within 10 minutes he was able to log into my Shopify site and fix the formatting. Now that's customer service!!!

BaxMAX Back Supports
미국
앱 사용 기간 대략 23시간
2020년 7월 6일

I installed this app yesterday so although I haven't used this long term I figured I could share some feedback on the install process. I am using the free plan right now and even though I haven't paid a dime yet, the customer service has been FANTASTIC. Yusuf reached out to me to make sure I was navigating everything ok and even offered to make sure the widget was installed correctly. He fixed the issue I had and I LOVE how the reviews are showing on my products now. If the customer service is this amazing on the unpaid plan, it must be even more fantastic on the paid versions. I wouldn't hesitate to upgrade as my business grows.

Standard Issue Equestrian
미국
앱 사용 기간 대략 22시간