Omtaler (395)

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 0 % av vurderingene er 1 stjerner
21. januar 2023

love this app and customer support. Yusuf responds very quickly. The app is intuitive and easy to use. Thank you

Sol E Ciel
USA
Over 1 år bruker appen
HelpfulCrowd svarte 15. mars 2023

Hello Sol E Ciel,

Thank you for your lovely review! We're thrilled to hear that you love our app and have had a positive experience with our customer support, especially with Yusuf. Our team is committed to providing prompt and helpful assistance whenever needed.

We're delighted that you find the app intuitive and easy to use, and we truly appreciate your kind words. If you ever have any questions or need further support, please don't hesitate to reach out to us. We're always here to help!

Once again, thank you for choosing HelpfulCrowd, and we wish you continued success with your business.

Warm regards,
The HelpfulCrowd Team

Redigert 10. august 2020

This app is great! It simplified the process by connecting directly to my store purchases and automatically sends review request emails, follow up emails which I have the ability to customize. Special shout out to Yusef for his timely responses and fast help.

Cultro Clothing
USA
Over 1 år bruker appen
19. mai 2020

An app is only as good as it's support. While the app itself from its UI to UX is very functional and meets our needs - its the support that makes it really shine. And the team at Helpfulcrowd has been exceptional. We went from one e-commerce platform to another and they helped every step of the way. We can not say enough great things - especially Yusaf (attending to all our requests and needs). Thank you for being so Helpful :-) count resist...

Apex Lab
Canada
Over 1 år bruker appen
HelpfulCrowd svarte 20. mai 2020

Thank you for the awesome feedback Apex Lab. Glad you're loving our app and the support.

Be sure to check out our latest feature, Re-review, that lets you ask customers to update their review.

From everyone here at HelpfulCrowd, welcome to the family.

Redigert 11. oktober 2020

I use this app to get feedback and reviews from my customers, currently on the free plan, but you can upgrade. I find it super easy to set up and easy to send emails to customers asking for a review.
Great app and highly suggest you get it too!
UPDATE- I was having some issues with the Widget on my website and I requested some help and I have to say they were wonderful- Anna helped me with this and fixed the issue within a couple of hours.. communication was excellent! Thankyou

prettyhomestyle
Australia
Over 1 år bruker appen
HelpfulCrowd svarte 3. august 2019

Thank you Jodi for sharing your review with the other Shopify merchants, we really appreciate it and love your store. Such beautiful items.....

15. januar 2023

Thx HelpfulCrowd Team.

They help me handle with a questions quickly.

Thx YusuF, He is a good supporter.

SiySiy
USA
Over 1 år bruker appen
HelpfulCrowd svarte 15. mars 2023

Hello,

Thank you for your wonderful review! We're delighted to know that you've had a positive experience with the HelpfulCrowd team, and we're glad we could assist you with your questions promptly.

It's great to hear that Yusuf has been a valuable supporter for you. We take pride in providing excellent customer service, and your kind words mean a lot to us.

If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help!

Thank you for choosing HelpfulCrowd, and we wish you continued success in your business.

Warm regards,
The HelpfulCrowd Team

28. januar 2021

Great app and customer service! I reached out for help and received the best customer service from Yusuf

Luksus Lammeskind
Danmark
Over 1 år bruker appen
Redigert 30. august 2020

I started a few days ago, it was easy to set up and I also got quick answers when ever I needed, and some advice too. the dashboard is very friendly and easy too. Thank you so much.
Deborah
https://www.distantheal.com/

Distant Healing
Israel
Over 1 år bruker appen
2. juli 2020

Excellent customer service. More features and flexibility than other review apps Ive looked into including being able to trigger review requests on shipment or delivery which is key for me. Didn't have to touch my liquid file either which was great - their team set me up for everything. Chat help is fast response time with clear communication.

OUIVE
USA
Over 1 år bruker appen
17. august 2020

This app is just amazing, very easy to work with, customise etc. and Yusuf is absolutely a star. He is very helpful. Highly recommend.

The prettiest.me
Frankrike
Over 1 år bruker appen
5. oktober 2022

APPs design looks good and the service is very helpful :) I highly recommend this APP! The big + is that they are allowing video reviews.

SALITY
Slovakia
Over 1 år bruker appen
HelpfulCrowd svarte 15. mars 2023

Ahoj SALITY,

Ďakujeme za váš úžasný komentár! Sme veľmi šťastní, že sa vám páči dizajn našej aplikácie a že ste spokojní s poskytovanou podporou. Naším cieľom je vždy pomáhať našim užívateľom a prinášať im čo najlepšie zážitky.

Teší nás, že vám imponuje možnosť pridávania videorecenzií, pretože sme presvedčení, že táto funkcia môže byť veľmi hodnotná pre vaše podnikanie.

Ak by ste mali v budúcnosti nejaké otázky alebo potrebovali pomoc, neváhajte nás kontaktovať. Sme tu pre vás!

Ďakujeme, že ste si vybrali HelpfulCrowd a želáme vám veľa úspechov s vaším podnikaním.

Srdečné pozdravy,
Tím HelpfulCrowd