Helpful Product Reviews App

Excellent customer service and support! I loved that this app allowed customer to post images along with their reviews which is extremely helpful to our business as it helps our customers to see what others have done with our wall panels. I had a few queries before I installed the app, but Yusuf replied back instantly answering all my questions and even helped me set up the app. Absolutely love the app and was extremely impressed with the level of customer support. Thanks Yusuf! All the best, https://designerwallsoutlet.co.uk

This is first time on shopify app i received a more and more support and help than expected , these guys are really super duper helpy and friendly, Love this app and double love to their support :-* <3
My store Link is, https://byrnewears.com

We installed this app and were so suprised how quickly we began to gather reviews. Install was easy and we were alble to invite past customers to leave product reviews right away which they did! We have tried other reviews apps (including some VERY expensive ones) and did not get the same results. Also the customer service is excellent. We had a small problem with our store (not the app) and this was sorted almost instantly! We would be happy to reccomend to anyone and will be using this app from now on! Thank you!

Great app. We were using it on Wix, but this year we have decided to move to shopify. As we moved our shop, we were taking helpful crowd app with us too.
Yusuf from HelpfulCrowd was very helpful, while we were moving our reviews and adding widgets to the new store.

Fast response to requests and he has even offered his helped when he spotted that we have not display our widgets.

Higly recommend!

Apart from this app being so inclusive of everything you could possibly need in a review app, the customer serice has been outstanding. They practically set it up for me and then Yusuf made the design changes I wanted, making it a sure thing that I would recommend this app to anyone and everyone.

Ian and the team are amazing. They go above and beyond to help. I selected their app as the features available are so much more advanced than on other product review apps. I can't recommend them highly enough.

I switched over from Shopify Reviews app, which was pretty basic. I really like the idea of including images and video with review submissions. Also, we needed a way to proactively request reviews for each order. HelpfulCrowd seemed to have just what we were looking for at a reasonable price. Integration into our site (www.baxmax.net) was pretty straight forward, except I could not figure out how to format the widgets correctly. I contacted Yusuf through the chat window and within about 10 seconds he responded and within 10 minutes he was able to log into my Shopify site and fix the formatting. Now that's customer service!!!

I installed this app yesterday so although I haven't used this long term I figured I could share some feedback on the install process. I am using the free plan right now and even though I haven't paid a dime yet, the customer service has been FANTASTIC. Yusuf reached out to me to make sure I was navigating everything ok and even offered to make sure the widget was installed correctly. He fixed the issue I had and I LOVE how the reviews are showing on my products now. If the customer service is this amazing on the unpaid plan, it must be even more fantastic on the paid versions. I wouldn't hesitate to upgrade as my business grows.

Technical help was fantastic. They set up the code for me straight away. Feedback app looks great on my website. Now waiting for reviews to come in.

I use this app to help me gather reviews from my customers, the app seems to have lots of options. Customer support is great! Yusuf guided me and helped me to get it running in no time at all. Importing from other review apps was impressively easy and quick. Analytics page needs work, but so far so good!