Recenzje (395)

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5
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  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 0% ocen to oceny z 1 gwiazdkami
Edytowano 6 lipiec 2019

Terrible app! I spent 2 hours to import the reviews files, finally there were just 2 reivews imported successfully. Hehe! Then I remove the code this app left according its removal instructions, and uninstalled it, then my website was collapsed.

Spseye
SRA Hongkong (Chiny)
Około 5 godzin korzystania z aplikacji
HelpfulCrowd odpowiedział(a) 5 lipiec 2019

Hi Han, we are sorry that had issues with importing your reviews, we understand that it can be a difficult process, especially if the source data needs to be heavily reformatted because it's coming from a non-supported platform.

We feel that your star rating of one is a bit harsh, especially given that we offered on several occasions to assist you with the import, but we didn't hear back from you until after you had difficulty and had uninstalled our app.

There can be many reasons why the import is difficult, and it's not usually because of our app, but that the fact that the data has not been formatted correctly in the file. This is especially true if the reviews are from a non-supported third party review platform. Without seeing the file that was created or understand the format of the file, we cannot comment further or assist or help importing unfortunately.

We are also sorry to hear that your store crashed, it sounds like some additional theme code was removed by accident when you were uninstalling our widgets manually. If this happens, you can restore the previous backup version of the file in the theme editor and then attempt to remove the code again.

We have an automatic injection and removal widget tool for the Free Shopify themes, but every theme developer and store owner as well can greatly modify their theme differently, which makes it very difficult to have a 'one shoe fits all' approach to being able to add widget code to themes automatically, which is why you probably needed to remove some of the code manually.

As we'd previously communicated through our chats and the sharing of the original import help articles, we are available to assist you should you need it for either the import or the widget codes. If you still need assistance, just reach back out to us through our chat app as we would like to help get your reviews on your site and also have the widgets display properly.

Helpful Team

Edytowano 2 lipiec 2020

Yusuf was brilliant and really helpful in me setting up app and answering questions. I will be adding this to my other websites!

modular building blocks
Wielka Brytania
7 minut korzystania z aplikacji
17 czerwiec 2023

This app is great. It really helped my store www.nivramedia.com when I needed it. Very much recommended!

Nivra Media
Czechy
4 minuty korzystania z aplikacji
13 styczeń 2024

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PrintPocketGo
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21 dni korzystania z aplikacji