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Ian and the team are amazing. They go above and beyond to help. I selected their app as the features available are so much more advanced than on other product review apps. I can't recommend them highly enough.
Thank you for the kind words Jodi. Just so glad that we were able to help get you setup and started and being able to collect reviews in your sleep ;-)
We love supporting grassroots entrepreneurial businesses like yours...keep up the great work for all those mothers out there!
Yusuf was fantastic! He helped me troubleshoot and solve my tech issues in minutes! Love the ease of this product and the customer service support!
I switched over from Shopify Reviews app, which was pretty basic. I really like the idea of including images and video with review submissions. Also, we needed a way to proactively request reviews for each order. HelpfulCrowd seemed to have just what we were looking for at a reasonable price. Integration into our site (www.baxmax.net) was pretty straight forward, except I could not figure out how to format the widgets correctly. I contacted Yusuf through the chat window and within about 10 seconds he responded and within 10 minutes he was able to log into my Shopify site and fix the formatting. Now that's customer service!!!
I installed this app yesterday so although I haven't used this long term I figured I could share some feedback on the install process. I am using the free plan right now and even though I haven't paid a dime yet, the customer service has been FANTASTIC. Yusuf reached out to me to make sure I was navigating everything ok and even offered to make sure the widget was installed correctly. He fixed the issue I had and I LOVE how the reviews are showing on my products now. If the customer service is this amazing on the unpaid plan, it must be even more fantastic on the paid versions. I wouldn't hesitate to upgrade as my business grows.
Yusuf from HelpfulCrowd was very helpful, extremely responsive, and super efficient with importing our reviews from another platform. This app had all of the functions/designs we were looking for to reinforce a customers trust in our site and product. Thank you again, Yusuf!
Technical help was fantastic. They set up the code for me straight away. Feedback app looks great on my website. Now waiting for reviews to come in.
Hi Diane, thank you for the lovely review. We're glad that you're pleased with how the widgets integrate with your site.
Be ready for those reviews! If there's anything else we can do to assist, like tips on maximizing your organic review collection rates, just let us know.
HelpfulTeam
I use this app to help me gather reviews from my customers, the app seems to have lots of options. Customer support is great! Yusuf guided me and helped me to get it running in no time at all. Importing from other review apps was impressively easy and quick. Analytics page needs work, but so far so good!
Thank you to both Yusef, and Anna! You helped me getting the reviews on my website, www.thedopeart.com looking not the way I wanted them to! I highly recommend your customer support and application overall!
A great app which boosts the store! Yusuf customized the app within minutes! Super quick and friendly customer service. Highly recommend
Great app and great help. Yusuf is a master! Very happy with it, starting to showcase product rating now in different formats and on different pages. .. for free