Helpful Product Reviews App

I would give 100 stars if I could. Not only is this app easy to use and powerful.. and really affordable compared to others.. but the staff.. I have never had a company jump when I needed them and treat me as if they work only for me. Seriously.. When I get stumped.. I ask.. and as long as it's within normal business hours, not my owl hours, it's done at the speed of light. Just now I needed to have something done that I couldn't figure out.. I sent them the collaborator invite, they accepted it.. I refreshed the page and it was done. The customer & technical support, help, love.. whatever you call it is simply amazing. If you want reviews on your site that take things to the next level with a team that becomes a part of your team.. look no further. Seriously.. and no.. nobody told me to write this. I felt compelled. AMAZING product & service! I'm not even sure if free tacos would make it better.. well, I can't lie. Free tacos is about the only thing that would make it better. my website is- https://www.wodewoze.com and Yusuf always goes above and beyond.

It's a great app, simple and intuitive to use. Also the chat support is stellar, I've always chatted with Yusuf who is a great, helpful person. I didn't have any issues with the app, everything works great and Yusuf is always ready with information and guidance.

I was having some difficulty with the app on my second website, reviews weren't being automatically requested and i couldn't install any reviews on my website (I'm not that techo!) but after a webchat with Yusuf, he worked his magic as usual and got me all up and running, We had a few server issues during the time but with patience from myself and Yusuf everything was dealt with, no problems. Wouldn't hesitate at all in using their webchat in the future for assistance, Excellent customer service. Thank you!

Yo conocí Helpful Crowd hace años, cuando comencé con mi tienda en ECWID. Me encantó lo flexible y, a la vez, sencilla de usar que es la aplicación. Me pareció excelente el hecho de poder subir en masa reseñas que mis libros habían recopilado en distintas fuentes. El proceso de carga fue súper intuitivo.

Hace unos días, migré mi tienda a Shopify. Al inicio, tuve un problema técnico para conectar la tienda a la app, pero un agente de soporte llamado Yusuf me atendió y dio seguimiento hasta que quedó resuelto el problema. Pero no se quedó ahí el buen Yusuf... Cuál va siendo mi sorpresa cuando me envió un mensaje para decirme que ¡habían logrado migrar las más de 200 reseñas que mi tienda había recopilado en la plataforma anterior! Espectacular servicio.

Adicionalmente, para hablar de la funcionalidad de la app, es genial el proceso de recolección de reseñas, el cómo la app "insiste" y lleva control detallado por cliente y producto adquirido, la forma en que las reseñas se muestran en la parte inferior de la página de detalles de cada producto. Totalmente recomendada.

works a treat. also wanted to block email addresses that where from 3rd party sales channels and they done it all for me within minutes

Yusuf hat mir sehr geduldig und super nett geholfen. Alles wurde zu 100% perfekt so umgesetzt wie gewünscht.
Tolle Unterstützung. DANKE!!

Had some much needed help from Yusuf this evening, very prompt reply to my enquiry and did all the work for me, thank you so much!

The name Helpfulcrowd is true this company and their employees work for you they are amazing in looking for solutions tergether with you.
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I am super satisfied with the service that this app is offering, it has helped me increase sales and I always talked to the same customer service agent, Yusuf :) He was always really responsive, helpful and all my matters were resolved quickly and smoothly :)

Thank you very much!

Thank you so much Yusuf for all the help you provided with getting the App working on my Shopify store, thanks for your patience and all the explanations and advise given. Excellent App and customer service, highly recommend it!