Helhetsomdöme
4,9
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
16 augusti 2023

Amazing app. Once set up properly it does all the leg work for you with review collection etc. very easy to use too.

Yusuf dealt with an issue I had and fixed it within half an hour.
10/10
www.thorsupplements.co.uk

Thor Supplements
Storbritannien
8 månader användning av appen
27 oktober 2023

I've been using Helpful Crowd for a few years now and the staff have always been super friendly, helpful and I always get an immediate response should I need assistance. I recently migrated my store to Shopify and the team made the migration of my reviews a piece of cake. Thank you all!!

Stockton Farm
USA
5 dagar användning av appen
8 maj 2023

I have been using this system for 6 months now and I am extremely pleased with it, the support is very efficient and easily accessible. I appreciate all you do to support your clients Yusuf in particular is great! Keep up the good work team I look forward to working with you for many years to come.

Bespoke Space
Storbritannien
5 månader användning av appen
28 mars 2024

Excellent App.

Drip Hacks USA
Kanada
7 minuter användning av appen
Redigerat 19 juni 2023

We utilized this app in our previous online sales platform and were concerned we'd lose all reviews when making the transition to Shopify. Yusuf at HelpfulCrowd was very accommodating when assisting us with the transition and worked very quickly. Thankful for this easy to use app and the incredible support behind it!
https://usasignframeandstake.com/

USA Sign Frame and Stake
USA
8 månader användning av appen
7 mars 2024

nice app

Top 10 Billing Software Comparison
Indien
4 minuter användning av appen
3 augusti 2023

Helpful Product Reviews App is so easy to use and integrates well with our store. Customer service also top notch!

Happy Gay Art
USA
6 månader användning av appen
7 augusti 2023

We have tried several review apps to meet our specific needs, and THIS IS THE ONE. The support team has been incredible. They even edited our code to ensure the display was just how we wanted since we have a MOODRING theme. Highly recommend!

Marlio
USA
14 dagar användning av appen
29 maj 2023

This app gave (and is still giving) me so much trouble. I spent an entire weekend working 16 hours a day putting my placeit models back onto my store because Shopify discovered it was a bug in this app removing them. Now, I have tried to remove it, and it is still holding on to some code and won't come off of my site. I have tried to contact the developer, and I have gotten no response. DO NOT DOWNLOAD THIS APP to your store.

Sassy T's of Texas
USA
3 månader användning av appen
HelpfulCrowd svarade 29 maj 2023

Hi Sassy T's, please be assured that take these kind of technical issues really seriously, and we've escalated this internally at Shopify to get to the bottom of it.

We're sorry that we didn't get an opportunity to help remedy this with either you or Shopify support directly.

Separately, we have reached out to Shopify support and requested that they provide the evidence and logs that show that our app caused these issues as you have indicated in your review.

Just so you're aware, we've have never had any other '000's of stores report any issues such, or similar to this, as our app only has READ ONLY access for inventory and order details, not UPDATE access. At this point, we believe that any issue is highly likely to be coincidental to other activity (or another app) on your store setup around the same time, one that has write access to inventory items.

I believe that the care team has also helped remove the remaining widget that needed to be inserted manually into your theme that is NOT currently an automated supported feature with the v2.0 themes.

We'll update the reply here when have more information from the Shopify technical team.

Redigerat 8 juni 2023

Anna she was so helpful with my new platform she synced my reviews from an older platform I had and she and the team helped me out and all is well very nice customer service thank you so much. OMG I just review my website and Anna and her team insert a widget looks fantastic my store is MJ Organic Scent web: https://mjorganicscent.myshopify.com. I would like to say Thank You Helpful for helping me with my problem 100% best customer service.

MJ Organic Scent
USA
16 dagar användning av appen