Helpful Product Reviews App

Before I tried HelpfulCrowd I tried other top competitor apps very very similar to HelpfulCrowd. Those apps were recommended to me by two comma club member. This means that their store makes $1,000,000 in revenue yearly.
So I'm thinking, OK if they are making that kind of money with the app that they recommend it has to work and customer service has to be excellent. so I thought let me give it a try.
I'm trying to figure out how to use this fancy app for reviews and do the things that my store needs, but was not able to do it myself. I contacted tech support and explained to them what I needed for my store can your app do it?
My frustration started when they could not understand what I was asking for after explaining several times. It was something simple far as applying store reviews in a specific way.

I had to uninstall the app because I could not get any help.

At this point I'm working towards trying the third app and that's this app HelpfulCrowd.

I'm super impressed with the customer service I received from Yusuf this past Friday. It was by Instant messenger chat. I got quick support I may have waited 5-6 min vs others wait time was a few hours.

On Friday Yusuf spent over an hour helping me with my store needs. I explained to Yusuf what I needed and the purpose of it and he understood right away with no problem. Next thing for me to work on was review spreadsheet to give Yusuf when done.

On Sunday I needed lots of help with the review spreadsheet, I wondered if customer support was open on Sunday. I went and checked and there was customer service help. Anna was wonderful in helping me fix my spreadsheet and diagnosing the problem and she fixed the things I messed up on.

Now its Monday morning I go to my HelpfulCrowd app admin page and saw a message from Usuf that all the work is done. I look at the time the message came in and it said 8 hours ago.

I was amazed at the level of commitment they have for their customers, HelpfulCrowd has a fantastic team ready serve its customers.

I went and took a look at my store https://caduwisprint.com/ and I was wowed , this store looks amazing now. This store does not look like it was built two or three days ago. This store looks like it has been around for years. It shows trust I would buy from this store.

I want to thank Anna and Usuf for your hard work and commitment in helping me.

Thank you.

I am super satisfied with the service that this app is offering, it has helped me increase sales and I always talked to the same customer service agent, Yusuf :) He was always really responsive, helpful and all my matters were resolved quickly and smoothly :)

Thank you very much!

Anna she was so helpful with my new platform she synced my reviews from an older platform I had and she and the team helped me out and all is well very nice customer service thank you so much. OMG I just review my website and Anna and her team insert a widget looks fantastic my store is MJ Organic Scent web: https://mjorganicscent.myshopify.com. I would like to say Thank You Helpful for helping me with my problem 100% best customer service.

Fiz questão de escrever esse review porque esse aplicativo é simplesmente sensacional! Após testar vários outros APPS de review, posso afirmar que esse é o mais completo e descomplicado de toda appstore. Design limpo e customizável, integração com um clique, múltiplas customizações e um VALOR justo.

Além disso, o time de suporte deles é incrível e resolveram todos os meus questionamento em tempo real (um agradecimento especial ao Ian, que me prestou todo suporte para instalação e customização do app).

Se você está com dúvida em qual aplicativo de review instalar, não procure mais, tenho certeza que o HC vai proporcionar a melhor experiência para você e para os seus clientes.

Obrigados a todos da equipe, continuem o excelente trabalho!

PS: Aplicativo todo traduzido para português - br para aqueless que têm loja no Brasil ;)

5 Stars for this app - but 6 stars for the customer service provided by staff member Yusuf.

We have been using Helpfulcrowd for 3 years now and love it. We made the move from ECWID to Shopify and the support team (Yusuf) was extremely helpful with the process.

Downloading this app and having it on our platform not only boosts sales, but helps mitigate customer questions and helps saves time.

I would HIGHLY recommend this as a customer review app.

A great App and even better customer service! I was struggling to import reviews from a different app and my problem got resolved by online chat within a matter of minutes. Thanks Anna and the rest of your team!!

Yusuf was extremely helpful in guiding me through the app and making the requested changes. I had tried other review apps and never received such awesome customer service and so quickly!!

We have tried several review apps to meet our specific needs, and THIS IS THE ONE. The support team has been incredible. They even edited our code to ensure the display was just how we wanted since we have a MOODRING theme. Highly recommend!

I spent days researching and it really is the best app I found.
Fantastic and fast support! I recommend and soon I will switch to a paid plan

I think I have just found gold. The App is amazing and the customer support is even better. We are extremely happy with Helpful Crowd