Recensioner (395)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
Redigerat 20 juli 2020

It's also easy for customers to write reviews. As a bonus Yusuf from the helpful crowd was incredibly helpful, professional and lovely, I was considering leaving and he explained to me reasons I should stay, And I will be staying now because of him. https://sarahnorahskin.com check out my store!

Sarah Norah Skin
Storbritannien
Nästan 3 år användning av appen
Redigerat 8 juli 2020

I switched to use this review app because it supports video comments, includes Q&A, and invites review automatically. It was not easy to upload previous reviews using their templates, but customer support was great and Yusuf solved my problem within a minute.

A11N SPORTS
USA
Nästan 3 år användning av appen
Redigerat 9 februari 2023

https://vintageatticsevenoaks.com We are so pleased with this app. Yusuf helped us to tweak it, we have been using this app for a couple of years now and can really recommend it. Yusuf from HelpfulCrowd has made lots of adjustments to help us integrate with product tabs! Thank you :)

Vintage Attic Living Sevenoaks
Storbritannien
Nästan 3 år användning av appen
14 november 2020

This app is awesome and their customer support is second to none..I am a free plan member but the support I get is absolutely mind-boggling...instant reply...instant solution...can't find a single flaw. Yusuf's support is fantastic...not a single second delay in response and support...keep up the good work

iluvsale.com
Storbritannien
Nästan 3 år användning av appen
21 april 2020

This app is the best among its class, the customer support is the best, thanks for the helping hand with setting it up

PMG BEAUTY
USA
Nästan 3 år användning av appen
17 augusti 2022

I am loving this app more now after I upgraded. I like all the features and how you can customize it to match your aesthetic. You have to understand coding a bit in order to embed most of the features, but as a non-coder, after much testing and trying i figured lot's of it out. Their cs was also very helpful.

Jayli's Runway
USA
Mer än 2 år användning av appen
Redigerat 29 november 2022

This is a great app! I have needed help twice and each time the response was quick and my issues sorted! Tend not to leave reviews but I'm happy with the service Yusuf provided today. www.dilecta.co.uk

Dilecta Cosmetics
Storbritannien
Mer än 2 år användning av appen
8 oktober 2020

Really amazing app, has lot of features and it's really beatiful on design and structure. The support is also very very attentive and kind.
FULL STARS!!

Colore Moda
Mexiko
Mer än 2 år användning av appen
Redigerat 26 januari 2020

Helpful Crowd is the best Shopify review app available. You can check out the app installed on my store at bushcrafts.com

I have had several Shopify stores over the years I've tried all the top review apps. Compared them HC is by far the most affordable and it includes ALL the important features that the others don't. You get written reviews, photo reviews, video reviews, and a Q/A section all in one app. There are even more options available.

You will have the option to publish responses to customer questions and reviews on your website. Customers can leave full reviews right through their email, including videos and photos. You can send out post-sale review requests by email and there are options to send them automatically or manually. The only thing you cannot do is edit the customer reviews, however, you do have the option to not publish specific reviews (or questions).

When I installed the app it was not compatible with my theme. I contacted support through their chat (at 4 AM) and it was fully installed within a couple of hours. Furthermore, Support migrated my existing reviews from my old non-Shopify webstore along with some reviews on other sales channels FOR FREE!! Yusuf was such a great help and I'm amazed at how he went well above and beyond what I expected especially since I was still on the FREE plan!! I recommend using the chat if you need support.

BUSHCRAFTS LEATHER
USA
Mer än 2 år användning av appen
Redigerat 14 september 2021

I highly recommend this app. It's easy to use and the Help Centre is very efficient. Special thanks to Anna.

PetsDelish
Australien
Mer än 2 år användning av appen